Bravo Supermarket

Reviews

• JS

  jessica sepulveda

  3 days ago
  1.0
  I went to get some sandwiches today, and honestly, I was disappointed. First, they don’t make the sandwiches on sobao bread, they use packs of grinder bread. I ordered a sandwich from the menu that listed ham, egg, or revoltillo for $6.99. I asked for revoltillo, and apparently they didn’t have plain revoltillo available, so the employee used the revoltillo they had, which already contained ham. She then told the trainee to get two tickets because my sandwich was going to be a dollar more. That didn’t make sense to me. I ordered the revoltillo that was listed on the menu for $6.99. If plain revoltillo wasn’t available and the only revoltillo you had already contained ham, why should the customer be charged extra for being given what you had available? There was also no separate price listed for “revoltillo with ham.” The hype was big, but honestly, between the prices and this experience, I wasn’t impressed. I stopped going to a Spanish supermarket only a mile away to give this place a try, and it reminded me that it’s not about quantity, it’s about quality. I won’t be going back.
• ME

  Mar Euge

  4 days ago
  1.0
  Awful! Aside from being expensive and selling expired goods, now you have to put up with the rudeness of some staff members. Specifically, someone who came out of the butcher section—stay in the back. Terrible service.
• KR

  Kay Ray

  Sep 2, 2026
  1.0
  Too expensive, cashiers and servers extremely rude and always some issues with the prepared food. Went a few times to try and get a different experience but nope, definitely done. Not going back!
• AZ

  Andres Zepeda

  Aug 30, 2026
  1.0
  Deli food is 🚮 they’ve refried the same tostones for at least a week if not two harder than a rock. And the pasteles taste and smell like spoiled milk 🤮do yourself a favor and drive down the road to Santiago’s for a good fresh plate.
• LD

  Lahela Destine

  Aug 24, 2026
  1.0
  I had a really disappointing and frustrating experience at Bravo Supermarket. I walked up to the bakery area because I only wanted to get two beef patties. I stood there waiting for someone to help me, and I ended up waiting for about 30 minutes. What bothered me the most was that multiple employees clearly saw me standing there. The ladies working in the hot food/deli area kept looking at me, but nobody acknowledged me, asked what I needed, or even told me where I was supposed to go. One employee even came back from her break, saw me standing there waiting, and continued doing other things instead of helping me or finding someone who could. And I know I did not need to stand in the entire food line just to get something from the bakery because the last time I was there, I was with my sister. We both simply walked up to the bakery area, and an employee came over and helped us. There was no issue and nobody told us that we had to wait in the food line. So there really was no excuse for why I was ignored this time, especially when several employees could clearly see that I was waiting. Employees continued walking past me and looking at me as if I wasn’t there. Eventually, I asked another customer who was ordering next to me if I was supposed to wait in the food line just to get something from the bakery, and even she wasn’t sure. Another customer who was ordering from the deli noticed what was happening and actually asked me, “Is anybody helping you?” When I told him no, he even tried getting the employees’ attention for me because it was that obvious that I had been standing there needing assistance. At that point, I felt completely ignored and honestly disrespected. When several employees repeatedly see a customer waiting for help and choose not to acknowledge them, it comes across as extremely unprofessional. The fact that other customers noticed I was being ignored and were trying to help me get an employee’s attention before any of the workers themselves bothered to help says a lot. The entire experience also made me question whether some kind of bias was involved because I genuinely could not understand why so many employees would repeatedly walk past me, look directly at me, and still not offer any assistance. Especially considering that the previous time I came with my sister, someone walked right up and helped us without any problem. I can’t say for certain what their reason was, but the difference in treatment was very noticeable, and no customer should be left wondering whether they’re being ignored because of how they look. Customer service should include simply acknowledging someone, even if you’re busy. A quick “Someone will be with you shortly” or “You need to wait in this line” would have taken seconds. Instead, I wasted about 30 minutes standing there while employees acted like I wasn’t there. It was disrespectful, unprofessional, and definitely not the kind of customer service I expected. There is no reason I should have had to wait that long for two beef patties while multiple employees saw me and chose not to help.