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McDonald's

3.4
(1,549 reviews)

Business Details

(239) 573-0800
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2404 Santa Barbara Blvd, Cape Coral, FL
33914, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2404 Santa Barbara Blvd in Cape Coral, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,549 reviews
5 stars
608
4 stars
282
3 stars
191
2 stars
112
1 star
356
  • JE
    Josh’s Honest Eats
    Oct 30, 2026
    1.0
    Extremely Disappointing Experience — October 30, 2026 After an enjoyable evening of trunk-or-treating with my children, my family and I stopped at this McDonald’s on Santa Barbara Boulevard around 8:00 PM. We placed a $99.11 order through the kiosk, expecting a pleasant family meal. Unfortunately, the experience was extremely disappointing. Cleanliness was my biggest concern. My seven-year-old daughter needed to use the restroom, and while waiting for a stall, I witnessed an employee leave without washing his hands. The restroom itself was disgusting. Toilet paper was draped over the toilet, the floors were filthy, and I personally had to clean the toilet seat before my daughter could use it. The dining area wasn’t much better. Table-number tents were scattered around, and I had to retrieve one from another dining table. When we arrived, only two tables were occupied and nobody was waiting at the counter. I observed at least eight employees behind the counter, including someone who appeared to be a manager. During approximately 30 minutes inside, I saw one employee change the garbage bags and employees mop behind the counter, but nobody cleaning the dining tables, floors, or restroom. I understand drive-thru and online orders may have kept staff busy, but cleanliness should remain a priority. Our $99.11 order was also significantly incomplete. We were missing my daughter’s six-piece Happy Meal, including the promotional Halloween bucket, two Big Macs, and every dipping sauce we ordered. We purchased more than 40 chicken nuggets, plus a six-piece Happy Meal, yet not one sauce was provided. We received part of our food while waiting for the missing items, which contributed to our fries being cold by the time we arrived home. Food: 2 out of 5 stars. The food wasn’t inedible, and my children enjoyed their meals. However, the presentation was extremely poor. My Big Mac was sloppily assembled, with ingredients spilling out and the bun misaligned. My Daily Double was similarly poorly prepared, and my wife couldn’t finish her Big Mac because of how badly it was assembled. I took a photograph to document the condition of my sandwich. We arrived around 8:00 PM and didn’t get home until shortly after 9:15 PM, despite living only about 2.5 miles away. What makes this particularly disappointing is that I’ve visited this location several times before and had genuinely great experiences. If I were responsible for managing this franchise, I would be appalled by the condition of the restaurant and the overall customer experience. I understand this is fast food, not fine dining. But basic hygiene, cleanliness, accurate orders, and properly assembled food should be reasonable expectations. For $99.11, this experience fell far below acceptable standards. I sincerely hope franchise ownership and management take this feedback seriously. This location has done better before, and I hope it can return to those standards.
  • SS
    Sebastian_101
    Oct 30, 2026
    5.0
    Ariel is hands down the best! He has such an amazing, positive attitude and is always incredibly Friendly person, he is exactly sharp and has never messed up a single detail on my order. This guy works so hard and carries himself with so much professionalism that I honestly thought he was the manager. McDonald's is lucky to have someone like him on the team.
  • LM
    Lindsi Moore
    Oct 19, 2026
    2.0
    You guys need to check your soda machine. Last couple times I have been there the coke tastes weird and flat.
  • CL
    Christian Lessard
    Oct 18, 2026
    1.0
    They always forget things from your order and when you go back and tell them they still don't give you the entire order. I'll pick another location next time, there's 5 more within a few miles of here.
  • BB
    Bacon
    Oct 6, 2026
    1.0
    This was one of the worst experiences I’ve had at a McDonald’s. We waited nearly 30 minutes for our order while the restaurant was visibly understaffed and customers at the front counter were repeatedly ignored. The inside of the restaurant was also extremely dirty and unpleasant. The employee taking orders was disrespectful and dismissive toward customers. She was slamming food onto the counter, walking away from people, and generally acting as though customers were an inconvenience. There was also a noticeable body odor issue that made the experience even more unpleasant. After finally receiving our order, we realized a drink was missing. When we asked about it, we were questioned about not having a receipt, even though the machine had not printed one for us. Instead of helping, the employee walked away and left us waiting another 10 minutes. She eventually came back with the drink, slammed it on the counter, and walked away without saying anything. Waiting nearly 40 minutes just to receive a basic order and a missing drink is unacceptable, especially when the staff is rude and dismissive throughout the entire experience. Unfortunately, this is not an isolated experience at this location either. The service here has consistently been poor. Management seriously needs to address the cleanliness, customer service, and overall treatment of customers at this location.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2404 Santa Barbara Blvd, Cape Coral?

McDonald's at 2404 Santa Barbara Blvd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers 24/7 drive-thru service.

Brand Certified Facts from McDonald's

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