McDonald's

Reviews

• CS

  Cynthia Souchet

  1 day ago
  1.0
  This was one of the worst experiences I’ve had at a McDonald’s. We waited for more than an hour just to get our food, and the whole place felt completely disorganized. The service was extremely slow, and customers were visibly frustrated while waiting. To make matters worse, staff members were arguing in the kitchen instead of focusing on preparing orders. The atmosphere felt chaotic, and there seemed to be no management or organization at all. When we finally got our food, it was disappointing and tasted terrible, like it had been sitting for a long time. The quality was far below what you would expect from even a fast-food restaurant. Watching customers desperately waiting while employees argued made the experience even worse. I understand places can get busy, but this level of poor service is unacceptable. I truly hope they improve because this visit was very frustrating and disappointing.
• CG

  Chris Griffin

  2 days ago
  5.0
  They had an issue with our order, but recovered quickly and deliciously!
• ME

  Morgan Enterprise

  May 3, 2026
  1.0
  Our experience at McDonald’s on Astronaut Dr was extremely disappointing. Due to multiple flight delays, our family of 8 was left without transportation and very limited food options late at night. Around 10:15 PM, we walked to this location hoping to grab a quick meal. Although the drive-thru was open and there were still customers inside, the lobby was closed. Since we had no vehicle, we attempted to order by walking through the drive-thru, along with two other groups in the same situation. Unfortunately, we were told we could not be served due to “liability” concerns. While I understand policies are in place, there should be better accommodations—especially in a heavily trafficked tourist area where many visitors may not have access to a car. To make matters worse, the manager, Sophia, was not helpful in offering any alternative solution or showing empathy toward our situation. Overall, this experience lacked both flexibility and customer care during a time when it was truly needed.
• AA

  Angelina

  May 2, 2026
  1.0
  Bad man that employees in that people have done to my Sunday I’m trying to rest after a long day at work and I get here to this McDonald’s and they gave me this horrible sundae. They only put the kettle on the top. It’s like a toddler and there’s nothing anywhere and it’s horrible. Let me show you a picture, but I promise you to taste worse than it looks. It has a little bit of caramel. I’m not gender racist But this guy had time to put a different color on each of his nails and had no time to put caramel on a Sunday correctly.
• AX

  Alex Xenos

  Apr 30, 2026
  2.0
  So this is my local store and it's been consistently poor when it comes to service and cleanliness . They keep business up through tourist and dont have to worry about keeping repeat business . Floors are almost always dirty tables on one evening were "all" dirty and not bussed or cleaned. Bathroom was in worse state. 3 tables in restaurant and took over 15 min for chicken sandwich. Food is typical as it's hard for them to mess that up since it's so automated . During my most recent saw not one employee on floor doing anything except the guy who brought me my food (he was polite btw)

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