LV
Ladolce Vita
May 19, 2026
We dine out every other day if not daily, and we always frequent the local restaurants,but Bonefish unfortunately has been simply atrocious lately, between the service including the olderly lady walking around like a "staff sergent"(looks like Matilde, per the old movie),Nikki the store manager/stock holder,that does not really care or has a clue how to really run that dining room,or she would not have that nasty lady upfront, scaring people away.The food has been pretty inconsistent now for well over 4 or 5 years.They continue to cut corners, taking the real olive oil out and mixing it with seed oil to deep the bread, before i have seen even straight seed oil served at the table that is most unhealthy and gross.You now have been serving blended steamed vegetables, like a diner,but yours are way bitter,without any seasoning and cold with absolutely no taste.This should not be that type of restaurant to serve such vegetables,you already have taking the choice of salad with the dinner entrees away, than again that is just some of the many things.Food is never coming hot out of that kitchen, and you can't even tell anyone they will have an attitude about it, and be at the corner talking about you just like asking for room temperature red wine,i had them talk about me for months on about that.It is very sad thing for us,as Bone Fish was our go to place 2 or 3 times a week , when they first opened till up to recent, it is a true nightmare now getting servers attention,as they are always short stuffed in the kitchen and in the dining room,and with incompetent management obviously,by hiring the kind of people like that scary lady,and not traning them correctly of course, makes it where there is no control over the kitchen either, and how the food is prepared and supposed to come out HOT.Please get read of the old lady walking around the place with a dead fish face that never smiles, but just gives you dirty looks and at least have some younger vibrant and competent people starting to greed guests when they walk in and sit them.Don't always have dirty tables not available,and make guests wait at the door,and hire some new decent servers that are groomed and knowledgeable
, and don't look like they just rushed out of the house to come and work please. Shannon is probably your best asset and server in that restaurant always smiling and recognizing guests she waited on ,Jason was ok if he is still there ,Jackie is just so bad and does not even tend to her tables, and the gossip about guets is obvious and so unprofessional.Every one needs some serious training on fine dining, maybe take some sample from Prime 88,it would be a good idea,but unfortunately your place is no longer considered a fine dining restaurant due to all the above reasons i just mentioned, but especially the olderly unkind and unfriendly lady walking around with an attitude and never once a smile in 4 years now that i have seen her.Please get your act together and get that place back in shape like used to be when it first opened and managers were feom other locations, better trained.Bonefish has really become the talk of the town among gueststhat go out regularly like us, where our friends don't even want to dine there anymore and they wont step back in after 1 or 2 times bad experiences, while we still keep trying but has been a lost cause truly and sadly as i love the decor and i used to love to come there,but we keep teying now for years and is getting just worse and nothing has been rectified ever unfortunately.