Brand Certified
Pollo Tropical
3.5(1847 reviews)
Certified by Pollo Tropical • May 17, 2026
Business Details
2298 Congress Avenue, Boynton Beach, FL
33426, United States
Certified by Pollo Tropical • May 17, 2026
(561) 364-4313
Certified by Pollo Tropical • May 17, 2026
https://locations.pollotropical.com/fl/boynton-beach/2298-congress-avenue
Certified by Pollo Tropical • May 17, 2026
About
Certified by Pollo Tropical • May 17, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • May 17, 2026
Hours
Certified by Pollo Tropical • May 17, 2026
Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM
Reviews
3.5
1,847 reviews
5 stars
730
4 stars
340
3 stars
246
2 stars
140
1 star
391
- AMAlisa MorrisonMay 13, 20262.0Did an online order, didn't get my food until 20 minutes after the pick up time. I watched them make everyone's food before mine and they knew which order was mine. Then put everything in the bag but the fries. I watched miss ma'am have to walk from the freezer and drop the fries. Got the manager and all she said was " can you wait for me, please?" with a smile. Like ma'am I'm waiting on the food I paid for not you😒. Also there were flies landing on the food in the trays they weren't closing while making others 🥴
- FFFernando F.May 13, 20264.0your normal neighborhood pollo tropical. nothing extraordinary but nothing bad either
- RORobert OrtizMay 3, 20263.0Need improvement, but I will visit again is Im around that restaurant.
- SKSaiko KurunaiApr 29, 20263.0Me gusta. Pero el comportamiento al entregar la comida es. Un poco. Feo Se ven enojados
- TLTatiana LopezApr 21, 20261.0I’m really disappointed with my recent experience at Pollo Tropical (2298 N Congress Ave, Boynton Beach). I ordered two Tropical Trio meals, and once I got home, I realized the portions were completely off—especially the churrasco. Each plate only had two small pieces of steak, which looks nothing like what’s advertised. This isn’t the first time this has happened either. What’s worse is that it feels misleading. The container was packed with extra rice, almost like it was used to hide how little meat was actually given. When I mentioned this in the store, I was told the meals are “scaled at 20 ounces,” but there’s no way what I received was anywhere near that. The advertisement clearly shows a generous portion of meat, but what you actually get is far from it. That kind of mismatch feels deceptive and not what customers are paying for. If you’re going to advertise something, it should match what you serve. Right now, this location is not delivering on that.
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Boynton Beach?
Pollo Tropical offers delivery daily from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Boynton Beach?
Pollo Tropical is located at 2298 Congress Avenue, Boynton Beach, FL 33426.
Can I order food online for delivery from Pollo Tropical Boynton Beach?
Yes, you can order delivery online at https://order.pollotropical.com/menu/pollo-tropical-congress-aveboynton-beach-fl?handoff=delivery.
What types of cuisine does Pollo Tropical offer?
Pollo Tropical offers Cuban and other Latin American inspired dishes, featuring fresh 24-hour citrus marinated chicken, grilled chicken, and mojo roast pork.
Does Pollo Tropical offer vegetarian and children's menu options?
Yes, Pollo Tropical serves vegetarian dishes and has a children's menu available.
What payment options are accepted at Pollo Tropical Boynton Beach?
They accept American Express, Discover, Mastercard, and Visa.
Does Pollo Tropical have wheelchair accessible facilities and parking?
Yes, Pollo Tropical has wheelchair accessible entrance, seating, restroom, and parking available.
What are some nearby places I can visit before or after dining at Pollo Tropical?
Nearby you can visit British Swim School for swimming lessons or LA Fitness gym for a workout.
Are there any cafes or smoothie bars close to Pollo Tropical for a light snack or drink?
Yes, Nrgize and Smoothie King are nearby spots where you can enjoy smoothies and light refreshments.
What other services are available near Pollo Tropical in Boynton Beach?
Nearby you can find dental services at Modern Dental Smiles, pet care at Animal Emergency Center, and beauty salons like Lauren Pantera Hair.
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