Lucille's Bad to the Bone BBQ is a haven for BBQ lovers seeking slow-smoked meats, mouthwatering sauces, and a laid-back, friendly atmosphere. From tender brisket and fall-off-the-bone ribs to flavorful pulled pork and juicy chicken, our pitmasters use only the finest ingredients and time-honored techniques to create a dining experience that feels like home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.