Serena Pastificio

Reviews

• TS

  Tina Schenk

  May 12, 2026
  1.0
  I was visiting a friend for the weekend. We went to Serena Pastificio for dinner - it both being our first time. We decided to share the Branzino. I had never had this type of fish but I was willing to try it as my friend shared how great it was. The food arrived and within two bites we both started to choke. Seriously, chocking. There were small sharp bones throughout the fish. Usually this type of fish is deboned before serving however we were not told that there were bones. We asked to speak with the GM who approached our table and was clearly annoyed. He asked, "so what would you like me to do?" My friend repeated, "what would you like ME to do? What are you going to do?" He offered to take the entree off the bill. He walked away - came back with the bill and said, your server will take this when you are ready. He was very rude. If they are not going to fully debone their fish then the customers need to be told this. A person that acts and speaks to two women in such a manner should not be considered a "leader" of any type. This is exactly why our customer service is in the crapper!
• NL

  Natalia Lu

  May 11, 2026
  5.0
  We went to Sirena with my girls yesterday and were absolutely amazed. Everything we tried was incredibly delicious, fresh, and beautifully presented. The mozzarella and tomato dish prepared right at the table was such a special experience — so fresh and flavorful. We also tried the crab salad and the crab ravioli, and both were outstanding. Everything was truly top level. A very special thank you to Nethan for the amazing service and hospitality. He made our night even more memorable. Highly recommend this place!
• KW

  Kathleen Weaver

  May 10, 2026
  2.0
  We chose Serena Pastificio for Mother’s Day, hoping for a special experience, and unfortunately it was anything but. When I made the reservation, I specifically requested seating in the main dining room. Instead, because the restaurant had clearly overbooked, we were placed in the bar area at what felt like an outdoor-style table with no linens or atmosphere whatsoever. It did not feel festive, welcoming, or appropriate for a holiday like Mother’s Day. The service was extremely disappointing. My husband was served coffee once and never received a refill. Water was poured for me but not even offered to him. When dessert arrived, we were not given spoons for the panna cotta and had to ask. The response from staff was rude and dismissive, as if we were inconveniencing them by requesting basic utensils. Throughout the meal, we felt completely ignored. No one checked on us, no one acknowledged Mother’s Day, and there was no effort made to make guests feel appreciated or cared for. I also noticed flowers being given to some tables at the end of their meal, while others — including us — received nothing. It honestly made me wonder if it was because we were using a gift card my daughter had generously given us. The food itself was simply okay and certainly not worth the price. What was most upsetting, however, was the lack of concern from management. When I spoke to the manager and explained how disappointed I was — especially after learning they had overbooked — there was no apology, no attempt to make things right, and no compassion at all. As someone who no longer has my own mother, Mother’s Day is emotional already. I was looking forward to feeling celebrated and enjoying a meaningful meal with my family. Instead, the experience left me feeling sad, overlooked, and deeply disappointed. I understand restaurants get busy on holidays, but kindness, attentiveness, and basic hospitality should never disappear because of it.
• FC

  Francesca Carrubba

  May 9, 2026
  5.0
  Took my mom here for Mother's Day, the food and drinks were AMAZING!! The chocolate moon dessert was so good. I loved the chocolate cherries. Bethany was our server and she was so nice. They also had live music. Everything was perfect!
• A

  #

  May 8, 2026
  1.0
  Male waiter was extremely rude and aggressive and forced us to tip him before we left. Also the AC apparently wasn't working because we were sweating to the point that we could not even stay to order desert.

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