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Brand Certified

Chipotle Mexican Grill

3.6
(2,327 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
18815 Biscayne Blvd, Aventura, FL
33180, United States

Hours

Monday10:45 AM - 12:00 AM
Tuesday10:45 AM - 12:00 AM
Wednesday10:45 AM - 12:00 AM
Thursday10:45 AM - 12:00 AM
Friday10:45 AM - 12:00 AM
Saturday10:45 AM - 12:00 AM
Sunday10:45 AM - 12:00 AM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 18815 Biscayne Blvd in Aventura, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.6
2,327 reviews
5 stars
1,085
4 stars
395
3 stars
197
2 stars
152
1 star
498
  • CS
    Cesar Shlain
    Aug 26, 2026
    5.0
    Excelente precio comida. Te saca de problemas.
  • JN
    Jacob N
    Aug 8, 2026
    2.0
    Very disappointing experience. The entire staff seemed completely burned out, from the front-line servers to the employees working in the back. Everyone looked tired, disengaged, and like they simply did not want to be there. There was very little sense of hospitality or urgency, and several employees were serving customers with visibly frustrated expressions. I also had to ask multiple times for basic items. Several salad ingredients and seasonings were empty, so orders had to stop while we waited for them to be refilled. What concerned me most was seeing the employee bringing out the salad refills handling the process without gloves. This location needs a serious management shake-up. Staffing, morale, food preparation procedures, and overall customer service all need attention!
  • TG
    Tal GILINSKY
    Aug 4, 2026
    1.0
    I have been to this location a couple times and every time I’ve been there there was about 10 customers in front of me and every time it took more than 20 to 30 minutes to stand in the line and I have a 30 minute for my break
  • CM
    Carla Moya
    Jul 28, 2026
    1.0
    I’ve never been so disgusted. There was trash and food everywhere, no ice in the soda machine, the tea machine was all empty, it was genuinely so disgusting i cringed walking in. I work in the food industry and I could never let my store look like that.
  • MB
    Mario Belluci
    Jul 26, 2026
    1.0
    I have never experienced customer service this disrespectful. I stood at the counter for approximately 5–10 minutes while Santiago looked directly at me multiple times and completely ignored me. At the same time, Justin was walking around getting lettuce and doing other tasks instead of serving waiting customers. During the entire time, nobody acknowledged me, greeted me, or even said, “We’ll be with you in a moment.” I simply stood there waiting while the staff acted as if customers didn’t exist. The security cameras can easily verify this. I was there around 9:50–10:00 PM, and the footage will clearly show me standing at the counter without being helped. I eventually walked out because I felt completely ignored and disrespected. This is one of the worst customer service experiences I’ve ever had. Unfortunately, this was my last visit to Chipotle. Customers deserve basic acknowledgment and respect, and tonight your team failed to provide either.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Aventura serve?

Chipotle Mexican Grill offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with wholesome and responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 18815 Biscayne Blvd?

Chipotle Aventura is open daily from 10:45 AM to 11:59 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 30, 2026Yext Knowledge Graph
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