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Pollo Tropical

3.7
(2,435 reviews)

Business Details

489 FL-436, Altamonte Springs, FL
32714, United States
(407) 865-6750

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
489 FL-436, Altamonte Springs, FL
32714, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 103 items

Explore offerings from Pollo Tropical on 489 FL-436 in Altamonte Springs, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

103 items

Reviews

3.7
2,435 reviews
5 stars
1,112
4 stars
495
3 stars
277
2 stars
165
1 star
386
  • GM
    Grace Miller
    4 days ago
    5.0
    Yesterday, the 22nd, around 6:30–7:30 PM, I stopped by this restaurant because I was craving some Caribbean food. I come here every couple of months, usually in the afternoon or evening. The employee who helped me was very friendly and explained which items were unavailable and recommended the Tropical Trio. He also gave me some extra cilantro sauce after I mentioned that I liked it, which I really appreciated. I left him a tip, and I know his name is Dannis, so I wanted to thank him in this review. The only small issue was that the beans had spilled a little inside the bag, but other than that, the food was great.
  • BA
    Brenda Aguilar
    Jul 19, 2026
    1.0
    Hoy 8:50 pm combo 9A 2 filetes de pechuga, papas fritas y ensalada total $12.49 . El side de papas fritas eran 6 papas fritas . Oye!!! Pagué $12.49 . El dinero no me regalan!!!
  • LA
    Luis Miguel Aguilera
    Jul 18, 2026
    1.0
    Saturday July 18th , 12:45 noon this unprofessional guy named Abram on the counter asking me to bag the food that we order to go and they just tossed in in two plates in a trail, the also missed my wifes meet on the trio plate, then he said the meet was there, told him to look At the cameras he said he had no time for that, he was extremely unprofessional, this guy needs to learn how to treat customers or go get a job at the landfill or something.
  • LT
    luis tovar
    Jul 7, 2026
    5.0
    Definitivamente llegar aqui es como sentirse en casa; y mas por la mejor atención que te ofrece Raul, Kemi, Yosansel, Maylin entre otros... el mejor equipo de trabajo que puedes encontrar en el turnó de la tarde, que sin duda alguna🤗Son lo máximo... La atención, la comida y el ambiente demasiado bien en todos los aspectos y no le doy mas estrellas porque no aparecen mas jejeje
  • MC
    Maria Cora
    Jun 26, 2026
    1.0
    I’ve been coming to this restaurant for years—I visit very often, and usually, everything is fine. However, about two months ago, most of my orders started having issues. I know almost all the staff, but they’ve started hiring too many new people, and the quality of my orders has dropped. Just today, I ordered the "Tropical Trio"—my usual choice—and Dannis and Leilana (excellent cashiers I’ve known for a long time) were working; yet, when I got my order, there was very little rice, and it was white instead of the yellow rice I’d asked for. A few days ago, an order of plantains and corn was missing. I’m sure I’m not the only one experiencing this, as I’ve seen it happen frequently. I know it’s not the cashiers' fault—they provide excellent service—so the issue must be coming from the kitchen. Please focus on that, because many people are having bad experiences at a place that used to be so good.

Frequently Asked Questions About Pollo Tropical

What are the regular operating hours of Pollo Tropical in Altamonte Springs?

Pollo Tropical is open daily from 10:30 AM to midnight in Altamonte Springs.

Where is Pollo Tropical located in Altamonte Springs?

It is located at 489 FL-436, Altamonte Springs, FL 32714, United States.

Brand Certified Facts from Pollo Tropical

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Certified July 26, 2026Yext Knowledge Graph
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