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Pollo Tropical

3.7
(2,438 reviews)

Business Details

489 FL-436, Altamonte Springs, FL
32714, United States
(407) 865-6750

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
489 FL-436, Altamonte Springs, FL
32714, United States

Hours

Monday10:30 AM - 12:00 AM
TuesdayClosed
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 104 items

Explore offerings from Pollo Tropical on 489 FL-436 in Altamonte Springs, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

104 items

Reviews

3.7
2,438 reviews
5 stars
1,121
4 stars
492
3 stars
277
2 stars
165
1 star
383
  • NN
    nat
    4 days ago
    5.0
    Yosie was incredibly sweet and attentive to mine and my boyfriend's needs. Even though we came in 30 minutes before closing, she treated us with patients, kindness, and above and beyond service. She would absolutely thrive in a leadership role.
  • KR
    Kim Cranford Russ
    5 days ago
    1.0
    I’m a little concerned because lately the service doesn’t seem to be the same. Today I bought a meal for my little ones, and unfortunately, the food was very dry and burned. I would also like to know the name of the woman working today because I would like to ask her honestly: Would she serve this food to her own children or eat it herself? A few days ago, I also found a hair in my food, but I didn’t say anything because I understand that mistakes can happen. However, now that this has happened again, I feel that I need to speak up. I’m not trying to be disrespectful or cause problems. I simply believe customers deserve good-quality food and better service. It’s not pleasant, especially when I’m buying food for my children. I’ll be coming back on Saturday, and I would like to speak with someone about this.
  • MM
    Ms Miss
    Sep 6, 2026
    1.0
    Got a nicebox of pretty much raw chicken... had to cook every single piece at home. It's not steak, my chicken should not be red inside
  • AR
    Astrid Real
    Sep 5, 2026
    3.0
    I like pollo tropical. But pleaseeeee coming from someone who loves the mango tropi chiller drink. Tell your employees to notify customers if the machine isn’t ready to serve. There’s been countless times where I get the drink served melted. It’s supposed to be a slushie consistency. 😔 Thank you in advance.
  • FA
    Fazeela Alli
    Sep 3, 2026
    1.0
    For some reason, the workers here apparently get paid by the sauce. Every time, I order for delivery, the sauce is missing. Also, they must get paid by utensils because for 3 meals, they'll give one pair of utensils. If someone is ordering for delivery, it means they need utensils. Even when you go through the drive thru and ask for sauces, they act like it's a bother. I'm over it.

Frequently Asked Questions About Pollo Tropical

What are the regular operating hours of Pollo Tropical in Altamonte Springs?

Pollo Tropical is open daily from 10:30 AM to midnight in Altamonte Springs.

Where is Pollo Tropical located in Altamonte Springs?

It is located at 489 FL-436, Altamonte Springs, FL 32714, United States.

Brand Certified Facts from Pollo Tropical

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Certified September 06, 2026Yext Knowledge Graph
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