Dunkin'

Reviews

• MS

  Mariah Solberg

  Apr 25, 2026
  5.0
  We never write reviews, but Craig Joshua (the manager) at this Dunkin’ completely deserves one. My husband and I only use the drive-thru, and he still goes out of his way to make us feel special. He remembered who we are, which you just don’t see often anymore. He’s even surprised us with extra Munchkins from time to time, and once happily remade our coffee when we ordered the wrong thing. That level of care and attitude is rare. Every time we come through, the service is fast, friendly, and consistent. You can tell the team takes pride in what they do, and that starts with Craig’s leadership. This is easily the best Dunkin’ we’ve been to. Highly recommend this location in Alachua.
• TM

  Tiffany McLean

  Apr 7, 2026
  3.0
  Food was made correctly. The girl at the window was sweet but the guy with the dreads was rude. He seemed annoyed to do his job.
• ED

  Elijah Day

  Jan 21, 2026
  1.0
  Hello Duncan my name is Elijah I work next door at Mavis I was simply to put having a very very early start to my morning with only 5 hours of sleep last night since I clocked out late as well as got up very early for my next day I come into Duncan for a cup of coffee and of course being that I'm tired chose too late my head down on the table granted having my skateboard with me and my backpack I do not trust my my belongings to be on the floor where somebody who I would be not aware of could just walk up and take so I left them right in front of me where I can see him at all times just to be bothered by some gentleman wearing a gold chain necklace who is very much indeed of management staff to tell me that I was not allowed to do such things so I will not be coming back and as well as I'm going to keep this review posted and share with all my friends of the discrepancy in service have a good day.
• JG

  Jacob Garcia

  Jan 4, 2026
  5.0
  Employees were very accommodating and polite.
• DD

  Danielle

  Dec 20, 2025
  1.0
  Staff were all in the back working on the drive thru. One person was left to man the front by himself and there was a line out the door. He kept asking for help and no one was really doing anything. Attitude’s were dismal and uncaring. Ended up paying for a signature latte and settled for an ice coffee after waiting about 15min. I wanted to ask for a donut to cover the extra cost I lost out on but just felt bad for the guy and didn’t want to add more work. When I later opened my sausage egg and cheese on a bagel from the back, it was on a wheat bagel of some sort instead of plain, so it was sweet. Pretty bummed about what I paid for that experience.

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