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McDonald's

3.4
(1,632 reviews)

Business Details

2507 Concord Pike, Wilmington, DE
19803, United States
(302) 477-1258
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2507 Concord Pike, Wilmington, DE
19803, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2507 Concord Pike in Wilmington, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,632 reviews
5 stars
489
4 stars
367
3 stars
326
2 stars
137
1 star
313
  • CL
    crystal lake
    3 days ago
    3.0
    Customer service issues. Had to wait for drink refill and water. Only 1 cashier. We had table placard and employee took it before we received order. Other employer had to ask customers if that was their order.
  • SL
    S L
    3 days ago
    5.0
    I asked for 5 mcchickens + 1 mcdouble with no buns, and the worker did an absolutely amazing job!!!!
  • JJ
    john jones
    Aug 14, 2026
    1.0
    Horrible for both counter ordering and doordash pickups. You can wait anywhere from 5-10 minutes before a staff member will address you, even though they will stare at you from the kitchen. Food wait time is also ridiculous compared to other locations. Will not return here again
  • DW
    David Williams
    Aug 11, 2026
    1.0
    On 8/11/26 at 2:50pm. The female manager was extremely rude and unprofessional. Her staff was making a lot of mistakes on customers orders and she lacked being a leader for them to succeed at their job. She then yells at me and threw my mo way back at me when giving me my change. The had to get back to work so I did t have time to have that “chat” with her for treating me and the employees like that. She is very unprofessional and very ignorant to how to run this establishment. I will never stop here again because of her rude attitude. She should be demoted for how she treats her staff and the customers.
  • VC
    Vladimir Cerbov
    Jul 26, 2026
    1.0
    I rarely leave negative reviews, especially for this McDonald's, because I visit this location frequently and have almost always had friendly, positive experiences. That's why what happened today was so surprising and disappointing. Around lunchtime, I placed a curbside order through the McDonald's app and parked in one of the designated curbside pickup spots. I patiently waited for my order, just as the app instructed. When the employee brought my food to my car, instead of greeting me, she immediately began scolding me. She raised her voice and angrily told me that the restaurant was "stretched too thin" and extremely busy. She repeatedly questioned why I had chosen curbside pickup and insisted that I should have gone through the drive-thru instead. I was completely caught off guard. At first, I honestly thought she was joking, but it quickly became clear that she was serious. I was speechless. As a customer, I simply used a service that McDonald's offers through its own app. I had no way of knowing the restaurant was understaffed, nor should customers be expected to guess which ordering method employees would prefer them to use on a given day. After receiving my food, I parked and went inside to speak with the manager. What surprised me even more was that the manager already knew about the incident because the employee had gone inside first to complain that customers were using curbside pickup while the restaurant was busy. To the manager's credit, she sincerely apologized, acknowledged that the employee's behavior was completely unacceptable, and told me she would inform the general manager. I appreciate the manager's professionalism, but the experience itself was very upsetting. Being frustrated or understaffed is understandable, but taking that frustration out on a customer is not. If the restaurant is unable to provide curbside service during particularly busy times, then that option should be temporarily disabled. Customers should never be made to feel guilty or be yelled at for using a service that the restaurant itself offers. This one employee's behavior was completely out of line and did not reflect the excellent service I have typically received at this location. I genuinely hope management addresses the issue because I would like to continue visiting this McDonald's, but no customer should ever be treated this way.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Wilmington at 2507 Concord Pike?

McDonald's Wilmington at 2507 Concord Pike operates 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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