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Baskin-Robbins

2.5
(25 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1 Midway Shopping Ctr, Rehoboth Beach, DE — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1 Midway Shopping Ctr, Rehoboth Beach, DE
19971, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 12:00 AM
Saturday4:30 AM - 12:00 AM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 1 Midway Shopping Ctr in Rehoboth Beach, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.5
25 reviews
5 stars
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4
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0
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1
1 star
14
  • TP
    Toni Phillips
    Aug 20, 2026
    1.0
    I stopped by this location because my Mom absolutely loves a particular ice cream flavor that is carried at Baskin -Robbins. Mom ( A former Baskin-Robbins franchise owner herself ) asked if I would stop by after dinner ,near this location. Of course anything for Mom. I actually usually go to the other location, even though this one is closer to my house because , Ive found this location to be dirty and every time Ive come here, I have encountered unprofessional kids running the counter on weekends and holiday breaks. Tonight, I attempted to purchase a few pre packed quarts through the drive thru ( seems that shoukd be fast and easy). The cashier stated she couldn’t hear me in her headset due to the heavy thunderstorm. I attempted to order several times at the speaker, but still she couldn’t hear me through her headset. She kept asking me to repeat my order. After attempting several times, I pulled forward to the window. Once I arrived to the window, I ordered my 2 prepack ice-creams directly with the window, clerk there. BUT,. The window clerk stated I couldn’t place my order at the window because it was against the store policy. I was confused! I explained to her that I sat at the speaker and repeated my order 3-4 times. It was pouring down raining and lightning ! With absolutely no one behind me in line. The window clerk stated “ I need to drive around the building and go back to the speaker to place my order”. I thought this was absolutely poor service, I asked if she can make an exception for me, since I was the “ONLY customer” they had at the time. She told me the manager would not make exceptions for anyone!!! Well, mom wanted the ice cream , so I started to drive around, but realize it was probably best for me to go inside so that I don’t have to repeat myself with the bad connection on their headset and get wet while doing this in the rain.. I parked my car, left my mom outside in the dark, got out in the rain I went inside. I grabbed my two ice creams from the freezer and went to the cashier to pay. It was at that moment I asked for the manager and explain to her how disappointed I was that they weren’t able to make an exception for me, especially while I was the only customer there in the rain. Not only was the manager engaging with the 3 other associates. They all had headsets on and began to mimic and laugh that I drove around the building again. All the Manager said was “ you gotta order at the speaker “, and laughed too. I felt humiliated because I am soaking wet from running out in the rain . With 3 employees standing in front of me, laughing , the other was still at the window with no customers . They stood right in front of me talking on a headset to each other as if I couldn’t hear their conversation.. I got Some very rude disrespectful comment from one associate behind the counter at the end of my transaction. I truly would’ve returned it at this, not been for my mom Poor service, rude staff, poor etiquette, dirty service counter with 4 brat kids as employees doing nothing. Should be cleaning up, throwing trash out, or clean the dirty floor. Gosh ! I absolutely would like to hear from the owner who runs and make these type of decisions towards any customers, I wonder if this is true and why they tolerate this type of behavior from their staff. Clearly the ratings are low here. Multiple people have complained and I have seen no improvement tonight. Not a good business for this community. I will not ever return, not a chance!
  • SG
    Shawn Green
    Aug 4, 2026
    4.0
    Donuts were fresh and banana splits were good. Had reasonable prices for the amount and quality of food. Thanks for the sweet treats.
  • DC
    Donna Cagle
    May 28, 2022
    1.0
    Worst customer service ever!! No greeting & ingnoring customers . Even walking away with not a word. Not worth your trouble.
  • JF
    Joan Faust
    Jul 7, 2021
    1.0
    Always go to this place when I am in town which is once a year. Really dissatisfied this last time. Forgot you need to go to the register to order. Asked the guy "manager" at ice cream counter for a specific ice cream. He was in the process of removing some of the ice cream tubes and I wanted to make sure I would be able to get the said ice cream. He told me I need to go to the register to order. Skipping a head... after a wait in line, them taking my order and money. They proceeded to tell me that the ice cream I wanted was not available because they were cleaning the case. The employees knew this before I got in line and taking my order. What a waste of my time.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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