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Baskin-Robbins

2.5
(25 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1 Midway Shopping Ctr, Rehoboth Beach, DE — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1 Midway Shopping Ctr, Rehoboth Beach, DE
19971, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 201 items

Explore offerings from Baskin-Robbins on 1 Midway Shopping Ctr in Rehoboth Beach, with popular flavors, mix & match 3 for $15, scoops, and custom cakes & pies available at this location.

Baskin-Robbins Menu

201 items

Reviews

2.5
25 reviews
5 stars
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0
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1
1 star
14
  • TP
    Toni Phillips
    Aug 20, 2026
    1.0
    I stopped by this location because my Mom absolutely loves a particular ice cream flavor that is carried at Baskin -Robbins. Mom ( A former Baskin-Robbins franchise owner herself ) asked if I would stop by after dinner ,near this location. Of course anything for Mom. I actually usually go to the other location, even though this one is closer to my house because , Ive found this location to be dirty and every time Ive come here, I have encountered unprofessional kids running the counter on weekends and holiday breaks. Tonight, I attempted to purchase a few pre packed quarts through the drive thru ( seems that shoukd be fast and easy). The cashier stated she couldn’t hear me in her headset due to the heavy thunderstorm. I attempted to order several times at the speaker, but still she couldn’t hear me through her headset. She kept asking me to repeat my order. After attempting several times, I pulled forward to the window. Once I arrived to the window, I ordered my 2 prepack ice-creams directly with the window, clerk there. BUT,. The window clerk stated I couldn’t place my order at the window because it was against the store policy. I was confused! I explained to her that I sat at the speaker and repeated my order 3-4 times. It was pouring down raining and lightning ! With absolutely no one behind me in line. The window clerk stated “ I need to drive around the building and go back to the speaker to place my order”. I thought this was absolutely poor service, I asked if she can make an exception for me, since I was the “ONLY customer” they had at the time. She told me the manager would not make exceptions for anyone!!! Well, mom wanted the ice cream , so I started to drive around, but realize it was probably best for me to go inside so that I don’t have to repeat myself with the bad connection on their headset and get wet while doing this in the rain.. I parked my car, left my mom outside in the dark, got out in the rain I went inside. I grabbed my two ice creams from the freezer and went to the cashier to pay. It was at that moment I asked for the manager and explain to her how disappointed I was that they weren’t able to make an exception for me, especially while I was the only customer there in the rain. Not only was the manager engaging with the 3 other associates. They all had headsets on and began to mimic and laugh that I drove around the building again. All the Manager said was “ you gotta order at the speaker “, and laughed too. I felt humiliated because I am soaking wet from running out in the rain . With 3 employees standing in front of me, laughing , the other was still at the window with no customers . They stood right in front of me talking on a headset to each other as if I couldn’t hear their conversation.. I got Some very rude disrespectful comment from one associate behind the counter at the end of my transaction. I truly would’ve returned it at this, not been for my mom Poor service, rude staff, poor etiquette, dirty service counter with 4 brat kids as employees doing nothing. Should be cleaning up, throwing trash out, or clean the dirty floor. Gosh ! I absolutely would like to hear from the owner who runs and make these type of decisions towards any customers, I wonder if this is true and why they tolerate this type of behavior from their staff. Clearly the ratings are low here. Multiple people have complained and I have seen no improvement tonight. Not a good business for this community. I will not ever return, not a chance!
  • SG
    Shawn Green
    Aug 4, 2026
    4.0
    Donuts were fresh and banana splits were good. Had reasonable prices for the amount and quality of food. Thanks for the sweet treats.
  • JL
    Joshua LaRue
    Aug 30, 2021
    1.0
    Went to the store with my family of 5. The employees helped 3 people in front of us promptly with their coffee. I watched the 3 employees look at my family trying to decide what flavor of ice cream we wanted. When we went to order, 1 employee looked at us and walked away. Another saw us and also walked away both turning their back on us. We waited a considerable amount of time, no acknowledgement or even a "we'll be right with you." It was clear that they did not want to assist with ice cream. I should have realized from the beginning when the ice creams were mislabeled, empty containers on top of open ice cream and freezer burnt ice cream. Would def nnot visit this store.
  • CC
    Chesapeake
    Jun 6, 2021
    1.0
    They were out of multiple things and the flavors were mixed.
  • JC
    Joshua Combs
    Jul 1, 2018
    5.0
    Always good

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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