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Subway

3.1
(195 reviews)
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Business Details

320 Suburban Drive, Newark, DE
19711, United States
(302) 533-5301
https://www.subway.com
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About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Newark Subway® Restaurant at 320 Suburban Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
320 Suburban Drive, Newark, DE
19711, United States

Hours

Monday9:30 AM - 9:30 PM
Tuesday9:30 AM - 9:30 PM
Wednesday9:30 AM - 9:30 PM
Thursday9:30 AM - 9:30 PM
Friday9:30 AM - 9:30 PM
Saturday9:30 AM - 9:30 PM
Sunday9:30 AM - 9:30 PM
7/4/20269:30 AM - 9:30 PM

Menu

1 menu · 117 items

Explore offerings from Subway on 320 Suburban Drive in Newark, with popular sandwiches, snacks & sides, dessert, and protein bowls available at this location.

Subway 41258-0 Menu en-US

117 items

Reviews

3.1
195 reviews
5 stars
75
4 stars
20
3 stars
15
2 stars
16
1 star
69
  • TC
    Tim Carr
    Jun 28, 2026
    1.0
    To be fair, I walked in right before they closed, but I asked if it was ok to order and was told yes. I then proceeded to be yelled at about walking on the freshly mopped floor and I apologized. Then the lady working behind the counter barked at me again for ordering at the wrong spot. She was so rude I didn’t say a word and simply walked out. This is my second time coming here and the first time was a similar experience. I will never be coming back. I hope she fixes her attitude because it is just god awful.
  • JD
    John L. Davis
    Jun 25, 2026
    3.0
    Subway has never changed, only the portion size has diminished. I just ordered a 6 inch sub and I was handed a wrapped up sandwich. It looked like a regular size hotdog from Wawa. The classic Italian cold cut that I ordered said it came with three different meats. That’s what they meant. Three different slices of turkey based cold cut meat. Thank God for onions or that would be no taste at all. The bread was supposedly Italian. It tasted like white bread with no crust. At least the woman behind the counter was very responsive and attentive and wanted to make sure that I got everything I needed but wow, there was not much she had to work with
  • SB
    Susan Baum
    Jun 5, 2026
    1.0
    Today my husband and I stopped in this Subway while traveling from NY to VA. We placed an online order while actually standing in the store to take advantage of an app special. The app did not allow us to choose what we wanted on the subs so I went up the counter to let them know as they were making it. The lady told us to sit down and wait, we could not choose. She listed out what was automatically put on the subs but was not what we wanted. She kept saying sit down because she had customers waiting and could not let us choose. A few people had come in behind us but during the time she was saying this she could have easily made our subs with topping we wanted. I demanded my money back and we left without subs. We then went down the road to Wawa to get gas and decided to get subs there. They were probably better with more on them and at a lower price than Subway. With the poor customer service and rudeness displayed by Subway employees today, I certainly would never stop at that location again and happy to have found an alternative solution. We have always enjoyed Subway but now I understand why so many Subway locations have closed in the past few years if this is the customer service taught today. That is very disappointing.
  • JK
    Janet KScipTeef
    Apr 3, 2026
    1.0
    I had a really bad experience today I loved going to this subway before but today I was so humiliatingly and rudely insulted they were putting rotten onions on my sandwich and so I simply went and said can you remove those rotten onions and it was an Caucasian old lady and African American boy in the shop and the man laughed and the lady starting yelling at me she told me to get out and even though I already paid for my sandwhich online. she was so rude and racist and made me and my mom almost cry. I hope corporate takes action against them because if you don’t you are going to lose a lot of business. I am very disappointed and angry this was not good what happened to me. Until they both don’t receive any disciplinary action against them I will not give them any of my business. No one should be treated like dogs and that is the feeling I got when I simply went to pick up my sandwich. Both of the employees were rude nasty and poorly maintained it’s seems like they are purposely sabotaging the business so that they can be paid to sit on their phones all day. The lady also coughed on my sandwhich which is also unhygienic. Most of the ingredients are rotten PLEASE DONT GO TO THIS LOCATION AND IF YOU ARE THE OWNER READING THIS STOP THEM BEFORE THEY RUIN YOUR BUSINESS If the system would allow me I wouldn’t even give them any stars I am contacting the corporate office and if the owner doesn’t take any action against them corporate will These 2 people should not even deserve a job because they haven’t been taught manners
  • SC
    Sarath Chandra
    Mar 15, 2026
    1.0
    I had a very disappointing experience during my visit last night(3/14/2026). The lady working the night shift clearly did not know how to properly treat customers. I politely asked her to toast my bread after placing the cheese and chicken on the bread, which is a normal and simple request. However, she added vegetables first and then toasted it, which was not what I asked for. When I pointed this out, instead of correcting the mistake or responding politely, she insisted that she “knows how to do it” and then rudely told me that she could just refund my money and that I should get out of the store if I didn’t like it. This kind of attitude is completely unacceptable. As a paying customer, I expect to be treated with basic respect. I am not asking for free food or special treatment—I am paying for my meal and simply want it prepared the way I requested. Customer service is a fundamental part of any food business, and speaking to customers in such a dismissive and disrespectful manner reflects very poorly on the establishment. Staff should be trained not only in food preparation but also in how to communicate professionally and respectfully with customers. I strongly recommend that management review the behavior of their night shift staff and ensure employees are properly trained in customer service. Experiences like this make customers feel unwelcome and discouraged from returning.
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Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 320 Suburban Drive, Suburban Plaza Shopping Center, Newark, DE 19711.

What are the operating hours of Subway at 320 Suburban Drive?

Subway is open daily from 9:30 AM to 9:30 PM.

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