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Dunkin' Zero
Brand Certified

Dunkin'

2.1
(53 reviews)

Business Details

25 Pencader Plaza, Newark, DE
19713, United States
(302) 522-4401
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newark, DE for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
25 Pencader Plaza, Newark, DE
19713, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 25 Pencader Plaza in Newark, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.1
53 reviews
5 stars
8
4 stars
3
3 stars
4
2 stars
7
1 star
31
  • AH
    Ashley Hendrix
    Aug 20, 2026
    1.0
    Extremely Disappointing Experience I’ve given this Dunkin’ location way too many chances, and unfortunately, the service continues to get worse. The staff is consistently rude, careless, and completely unprofessional. At the drive-thru, I’ve sat there with no line waiting for someone to even take my order. Then, after they finally take my money, they’ll close the window and proceed to stand around laughing and talking to each other while my coffee sits in the window. I’ve been late to work more times than I can count because of how ridiculously slow and inefficient this location operates. On another occasion, they spilled my drink and showed absolutely no concern about replacing it. No apology, no attempt to make it right! Just an attitude that made it clear they simply didn’t care. Today, I decided to go inside instead, hoping that maybe I’d have a better experience. Unfortunately, it was somehow even worse. The employees were rude, disrespectful, and incredibly unprofessional. I witnessed them talking rudely about customers, cussing excessively, and talking over the manager while the manager was actually trying to help. The entire atmosphere was chaotic and uncomfortable. I understand that everyone has bad days and that working in customer service can be stressful. But there is absolutely no excuse for treating customers this way or behaving like this in front of them. I’m incredibly disappointed in this location and its staff. At this point, I’ll be taking my business elsewhere. Management needs to seriously address the customer service, professionalism, and overall attitude of the employees at this location.
  • CI
    Clip It
    Jul 15, 2026
    1.0
    I order a signature drink from here and I asked the lady to remove the cinnamon and add extra Carmel instead she kept the cinnamon and didnt give me any Carmel and took out the sugar. Worst service ever never coming back
  • ME
    Marc Edery
    May 23, 2026
    1.0
    Rude staff. My son went to use bathroom. Employee physically took bathroom key away from him. Told him he can't use bathroom unless he is making a purchase. I was on line making an order. He explained this at which point employee told him to hold his attitude. I can't imagine how they do business this way. We cut the loss and drove to the dunkin on Udel campus. Save your money and tine and don't support this rude establishment.
  • DA
    Donya Abdelrahman
    Apr 21, 2026
    1.0
    Very unprofessional! The drink ended up in the trash as well :(
  • 33
    302VetteLife
    Apr 16, 2026
    2.0
    Its super slow and whatever you do, do not get anything with cream cheese. You have been warned.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 25 Pencader Plaza, Newark, DE?

Dunkin' is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at this location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 23, 2026Yext Knowledge Graph
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