Giant Food

Reviews

• DT

  Dustyn Thomas

  Sep 23, 2026
  5.0
  😁
• MK

  Mark K.

  Sep 19, 2026
  5.0
  Stephanie at the customer service desk was very kind and helpful :)
• BY

  Bonnie Yeatman

  Sep 13, 2026
  2.0
  I know most stores rely on self-checkout but this Giant store takes it to an unacceptable level. There are times when they don't have any cashiers working to check out your groceries and you're forced to use self- checkout, yet you see several Giant employees chatting together as they're congregated in front of the store. It happened again Friday night, Sept. 11, when my husband and I shopped there....we were forced to use self- check out and as we scanned and bagged our groceries, 4 Giant employees stood nearby joking around and laughing; 2 other employees were in the boxed in self-checkout area and were acting inappropriately (horseplaying,grabbing each other, loudly talking and laughing). It's offensive that I, as a customer, has to do all the work to check out and bag my groceries while Giant employees stand around or play around together; Giant needs to manage the store better. If employees don't have anything to do, instead of them standing around, managers should have them bag groceries for the people checking out, or create the need for a cashier and open a register.
• HW

  Hank Williams

  Sep 11, 2026
  1.0
  Here’s a one week summary of the indifferent and lazy employees I routinely encounter at this Giant: Deli-I’m in the store at 1100am on a weekday and wanted to get the fried chicken on sale. None on the shelf. I politely ask the young female standing directly behind the counter “excuse me, will the fried chicken be coming out soon?”. Female says “I don’t know” and walks away. I then try to speak to the three young men doing nothing behind the counter and ask them the same question. Deli worker reply-“ yeah, we’ll get some out in about 15 minutes” and he then went back to chatting with the other two. Ok, I go about my shopping and return in 15 minutes. No chicken out. I see a lad working at the deep fryers with his back toward me. The three others are still chatting away. “Excuse me, will he be putting out chicken soon? “ Deli kid says “I don’t know, you have to ask him,” as he pointed to the kid at the fryer. Kid at fryer just keeps his back towards me, blissfully ignoring the entire verbal exchange. Gee…nice customer service boys. I left without chicken. Now, let’s grab those blueberries on sale. No blueberries. Produce section once again runs out of a sale item. Now let’s talk about the Giant pharmacy. A prescription was called in overnight by the local emergency room. Anti-biotic that must be started immediately. I tell my daughter that I’ll get it for her so she can get ready for work. I try to pickup the prescription, patiently waiting for the white female to get done socializing with a customer. Finally my turn, only to find the prescription is not ready. I need to get this to my daughter before she leaves for work. The pharmacy lady is completely indifferent and says “you’ll just have to wait… we only got here at 9am…it will be 30 minutes.” I call my daughter, who says “is it that older white lady…she sucks…all she does is talk and take her time.”. So, this lady’s horrible attitude is consistent. I go back 45 minutes later. Still not ready. I clearly vocalize my displeasure and she says “well, now you’re at our mercy and you’re gonna just have to wait until she’s (referring to other pharmacy lady) bagging it.” The nasty lady then clearly moves slowly and just starts a conversation with the other lady. I call the store on my cell and store manager “Andrew” shows up and just stands there and says “it looks like they’re getting ready.” Now nasty lady goes off on me, lecturing about their hours, how busy they are, blah blah blah. I don’t care, just get the pills. Then she lies and tells the manager “I told him that the pharmacist must review the count.” So…yes, I’ll still shop there for sale items only. No…never using their incompetence, indifferent, lazy pharmacy. Do yourself a favor and just real pharmacies. The overall indifferent and lazy climate displayed by the employees is a clear indicator of inept management, starting with store manager Andrew.
• AC

  Anthony Carmen

  Aug 30, 2026
  5.0
  Always a good selection and service

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