the food is great n the people that work behind the counter are so nice down to the mangers they really care about how u feel n i love that i can say i had no complaints n will be back again thank you
Great Food and Great Service. Im used to going to the cava in newark so I was hoping this one could live up to that one and it did. Great vibes, very clean, and the people who served me (Jaden and Chill) were very personable and nice. Will definitely be coming back, even if just for them
TS
Tunisha Scott
2 days ago
On 9/29 at 11am I came to the Dover, DE location. 3 out of 4 of the toppings I requested were not available. I asked the person behind the counter why, at which time he explained they had not been prepped yet. I asked what time prepping normally starts, he advised 8:30am. I was confused as to why this was an issues based on the time I arrived. I asked to speak with a manager to request a discount on my bowl. She advised she needed to speak with the General Manager. Keeping in mind I was in my 30 min. lunch break & did not have time to wait, I decided not to eat at this establishment. I am greatly disappointed an executive decision could not be made in the moment to discount my bowl due to lack of preparation. This is a new location i expected better service.
KJ
karnae jackson
Sep 19, 2026
I’m honestly getting extremely frustrated with CAVA because they NEVER seem to have all of the toppings available. Today was the final straw. CAVA opens at 10:30 AM, and I got there at 10:40 AM, TEN MINUTES after opening, and they were already out of corn, cucumbers, and tomatoes. There was also barely any onions or broccoli.
Like… how are you out of this many toppings TEN MINUTES after opening?! What exactly are customers supposed to order? At this point, I’m paying full price for a bowl that I can’t even make the way I want because half the ingredients are missing.
And then when you ask the employees why there aren’t any toppings available, they look at you like YOU’RE the problem for asking. It’s especially ridiculous when the restaurant literally just opened. I shouldn’t have to stand there questioning why basic ingredients aren’t stocked when it’s 10:40 in the morning.
CAVA really needs to get it together with their preparation and stocking. If you’re going to open at 10:30, you should be READY to serve customers at 10:30. Being out of multiple toppings ten minutes after opening is unacceptable and makes the whole experience extremely frustrating.
CG
Cassandra Gaugler
Sep 14, 2026
Horrible customer service. They were out of pita, brown rice and more over an hour before they were suppose to close. They weren’t friendly at all and we didn’t feel welcome at all. Grill was shut down and everything. As we ate outside the security card refused anybody after 9 saying they closed at 9 tonight. Online and door both say 10 and they gave us no explanation.