McDonald's

Reviews

• MM

  Monica McNeil

  May 8, 2026
  1.0
  Ordered on Uber Eats, 3 meals, 20 nuggets no sauce at all… or ketchup… why?
• KB

  Kevyn barate

  Apr 26, 2026
  1.0
  So bad experience every time since 7 years ago and it’s the only one on my way home, so every time you get chicken nuggets they missed the side sauce… Come on, do you still need more time to learn how to put a side sauce with the chicken nuggets or something else? Do you like dry food? Like a pets? Or the location is trying to save more money avoiding to put the side sauce with? Hmmmm please avoid this location!
• FR

  Fabricio Rodriguez

  Apr 23, 2026
  3.0
  It's a normal McDonald's. It is as uncomfortable as you would expect an urban McDonald's to be. It looks like the second floor has been condemned for about a decade. It's literally boarded up. Supposedly they have big plans to open it this summer.
• DB

  Dessalines Battle

  Apr 20, 2026
  1.0
  Poor Customer Service – New York Avenue McDonald's I have been waiting over 45 minutes for my pickup order, and my bag has been sitting right in front of the staff for at least 35 of those minutes with no one calling my name or handing it out. This is completely unacceptable. I am not alone — there are roughly 40 customers outside waiting on pickup orders, and several of us have been visibly frustrated and complaining. The staff appears to be ignoring the situation entirely rather than addressing it. This is not my first bad experience at this location. I have had to cancel my order here five separate times due to similar issues. I have photos documenting today's wait and the unattended bags. I am formally requesting that management review the staffing and order fulfillment process at this location immediately. Customers deserve basic communication and timely service. If this continues, I will be escalating my complaint to corporate McDonald's customer servic
• CT

  Cihangir Timur

  Apr 20, 2026
  1.0
  I had one of the worst experiences at this location. I placed an online order while I was in the area, but from the moment I walked in, the lack of cleanliness and professionalism was immediately obvious. The restrooms were locked with a code. After getting access, I was shocked by how filthy they were. Some stalls were clogged, and the overall condition was extremely unhygienic. Honestly, it felt like washing my hands there would make them dirtier. The dining area was not any better. Tables were dirty, and there was no visible effort to maintain basic cleanliness. Customer service was equally disappointing. While checking if my order included sauces, the staff member responded in a rude and dismissive way. When I asked for a straw, I received another disrespectful response instead of simple assistance. After being treated this way multiple times, I had to speak up. Because of these conditions, I didn’t feel comfortable eating the food I purchased. I’m leaving this review so others don’t have to go through the same experience. If you’re hungry, I strongly recommend going somewhere else. This location seriously damages the reputation of McDonald’s.

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