SA
Saraya Ashley
May 11, 2026
I’m aware this restaurant has glowing reviews; however, I had a deeply disappointing experience here on Cinco de Mayo last Tuesday. I brought a friend with me after hearing wonderful things about Guapo’s in Tenleytown, and unfortunately, we did not even get the opportunity to try the food due to the lack of service we received.
To be clear, we understood the restaurant was busy, and we were genuinely grateful to be seated quickly during such a crowded holiday. The issue was not the wait itself. Our server initially came to take our order, but afterward, we were repeatedly overlooked while surrounding tables who arrived after us were fully attended to. Five minutes after we arrived and gave our orders, a man seated behind us received drinks, food, and continued service promptly, as well as two young women who arrived nearly ten minutes after us received chips, salsa, and further attention before we received anything at all.
After waiting extensively with no communication, no updates, and no acknowledgment from staff, it became difficult not to feel uncomfortable and unwelcome. As two young Black women simply trying to enjoy the festivities peacefully, the experience left us questioning why we were consistently ignored while others around us and who arrived after us, were served without issue.
It is not my desire to leave negative reviews or diminish a business that others clearly enjoy. I’m sure the food and drinks may be excellent. Unfortunately, we would not know, because we were overlooked by nearly every server, including our own. It was an incredibly disheartening and poor experience.