Greco started with a vision to bring the vibrant flavors and rich traditions of Greek street food to the heart of the city. Since opening our first location in Boston’s Back Bay, we have grown to six locations and are still expanding nationally. Each Greco location is unique but always embodies our philosophy of philoxenia – the Greek tradition of hospitality that turns strangers into friends. Our fresh, homemade Greek cuisine, paired with enlightened hospitality, creates a truly Greek experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.