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Brand Certified

Chipotle Mexican Grill

2.8
(813 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
1255 1st Street SE, Washington, DC
20003, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1255 1st Street SE in Washington, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.8
813 reviews
5 stars
223
4 stars
111
3 stars
71
2 stars
72
1 star
336
  • JJ
    julia
    Sep 23, 2026
    1.0
    poor customer service the longest wait times and got sick from the food
  • CC
    CRYPTID536
    Sep 18, 2026
    2.0
    Had to order online cause I can’t order quesadillas at the counter. Ain’t the employees fault, but corporate sucks
  • EB
    Elijah Black
    Sep 11, 2026
    1.0
    I visited the Navy Yard Chipotle location around 7:15 p.m. on September 11, 2026 and witnessed an interaction between what appeared to be a manager or shift lead and two employees that was extremely disturbing. The individual, who was standing behind the line but did not appear to be actively working a station, repeatedly yelled at and chastised the two employees preparing orders. The way she spoke to them was hostile, demeaning, and completely inappropriate. Both employees appeared visibly on edge and seemed to be constantly monitoring her while trying to prepare customers’ food. It was difficult to watch them attempt to work while being spoken to that way. Whatever concerns she may have had about their work, there is a professional and respectful way to address employees. Speaking to staff as though they are children or criminals, especially in front of customers, is not acceptable management. As a customer, the entire interaction was uncomfortable and honestly horrifying to witness. I am posting this because I hope Chipotle management looks into what occurred during the evening shift on September 11, 2026 around 7:15 p.m. The employees working the line did not deserve to be treated that way.
  • AK
    Alyssa Kalonji
    Sep 5, 2026
    5.0
    ⭐⭐⭐⭐⭐ Thierry was AMAZING! He made me a Chipotle chicken bowl and it was seriously perfect. Everything was fresh, flavorful, and put together so well — you can tell he actually cares about the quality of what he’s serving. He was also super friendly and provided great customer service, which made the experience even better. Definitely one of the best bowls I’ve had! Give Thierry his recognition because he deserves it!! 🙌🏽🔥
  • GW
    Gregory Wadsworth
    Sep 3, 2026
    1.0
    This Chipotle has the worst customer service period. Every worker in that store needs to be re trained. I went in asking for a quest Dillard and they told me that I can't order it in person or a for a kids meal. They said I had to order it online which I never heard off before. When I asked if that was a new policy they said it has always been the policy. When I tried to question more they wanted to call the police. Do not order from this Chipotle thru are very very RUDE!!!!

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Washington, DC?

Chipotle Mexican Grill is located at 1255 1st Street SE, Washington, DC, 20003, USA, in the Ballpark Square area.

What are the operating hours of Chipotle Mexican Grill at Ballpark Square?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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