Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.0
781 reviews
5 stars
247
4 stars
116
3 stars
68
2 stars
53
1 star
297
AS
Amanda Sanchez
2 days ago
4.0
Great food and always fresh ingredients! The staff is friendly and quick, making it a perfect spot for a satisfying meal on the go. I love customizing my bowl, and the flavor never disappoints!
BB
Bo Bo
5 days ago
1.0
Staff all looked as if they didn’t want to be there people who served us had attitude. Didn’t warm my quesadilla long at all chip was stale when wasn’t a friendly experience would not return to this locations
AB
andrea braga
6 days ago
1.0
We visited this Chipotle on 5/13 around 1 PM during the middle of the lunch rush and it was a complete disaster. They were out of steak, corn, guac, and multiple other items during prime lunch time. By the time we got to the counter there were at least 12 people in line and the poor employee working the front was completely drowning while the manager stood on his phone the entire time. Instead of helping, he was yelling at the employee in front of customers which was incredibly unprofessional.
Because they were scraping the bottom of the bins, my husband’s burrito was completely skimped on and nowhere near a proper portion size. You would think during the busiest part of the day the food would be fresh and fully stocked, but it was the exact opposite. This specific Chipotle constantly runs out of food, gives inconsistent portions, and feels chaotic every single time we come. We’ve given this location chance after chance hoping it would improve, but it never does. Unfortunately, we will not be returning.
EE
Estiee
May 4, 2026
5.0
I saw all the reviews from everyone else and I was hesitant to try it. I will be honest I got there within the first hour of them opening so everything was super clean. Food was fresh, staff even wiped down counters in between packing food. I say they are making the necessary changes. Staff were also super nice. I enjoyed my honey chicken salad, no stomach aches over here ♥️ one thing though, the guacamole color was not as green as I like it but still tasted great. I get no food goes to waste but the guac is very important in chipotle and should always be fresh. Food was still awesome though !
WS
Waltecia Stephenson
May 1, 2026
1.0
This location is quite different. The rice is usually hard, and the portions are extremely small. I strongly advise against ordering through the app; it seems like the orders are being hastily assembled.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in West Haven, CT?
Chipotle West Haven, CT is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in West Haven offer online ordering and delivery?
Yes, they offer online orders through their website and provide both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in West Haven?
It is located at 354 Saw Mill Rd, West Haven, CT 06516.
What is the food philosophy of Chipotle Mexican Grill in West Haven?
They focus on serving responsibly sourced, classically cooked food made from 53 real ingredients without artificial colors, flavors, or preservatives, following their Food with Integrity principles.
How can I contact Chipotle Mexican Grill in West Haven by phone or email?
You can call them at +1 203-931-6157 or email at CT.2789.WestHaven@chipotle.com.
What payment options and services does Chipotle West Haven offer?
They accept credit cards, offer catering, gift cards, and allow online orders.
Is Chipotle West Haven welcoming to the LGBTQ community?
Yes, their Google attributes indicate that they are welcoming to LGBTQ individuals.
What nearby dining options can I visit before or after eating at Chipotle West Haven?
Nearby dining options include Starbucks for coffee, American Steakhouse for steak, Friendly's for ice cream, Stewart's All American Restaurant diner, Denny's for breakfast and brunch, Uncle Willie's barbecue, DAWA Korean Restaurant, Chick-fil-A, Crown Chicken & Fish, and McDonald's.
Are there convenient services near Chipotle West Haven for health or dental needs?
Yes, nearby are AFC Urgent Care West Haven, Motto Clear Aligners, Aspen Dental, and Dawn Weldon dental offices.
What are some nearby places where I can get coffee or a quick snack near Chipotle West Haven?
Nearby you can find W. Haven, Saw Mill coffee shop and bar, as well as Starbucks for coffee lovers.
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