Brand Certified
Five Guys
4.1(548 reviews)
Certified by Five Guys • May 17, 2026
Business Details
316 North Main Street, West Hartford, CT
06117, United States
Certified by Five Guys • May 17, 2026
(860) 231-8166
Certified by Five Guys • May 17, 2026
https://restaurants.fiveguys.com/316-north-main-street
Certified by Five Guys • May 17, 2026
About
Certified by Five Guys • May 17, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 316 North Main Street in West Hartford is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • May 17, 2026
Hours
Certified by Five Guys • May 17, 2026
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
4.1
548 reviews
5 stars
304
4 stars
120
3 stars
43
2 stars
32
1 star
49
- JJJeffrey Johnsontoday4.0Great food and generous portions! The burgers are always juicy and the customizable toppings make each visit feel special. And let's not forget those delicious fries—definitely a must-try!
- OBOrion Blake2 days ago5.0Amazing food! The burgers are always fresh and juicy, and the fries are the perfect amount of crispy. The staff is super friendly, making the whole experience even better!
- ASAbu Shu'aybApr 29, 20261.0They have horrible customer service skills and the heavy woman that worked at the front was beyond disrespectful. Would never recommend going here
- JRJose RamosApr 24, 20264.0Great food and even better service! The burgers are juicy and cooked just right, and the variety of toppings makes each visit unique. Love the casual vibe and those delicious fries – always a satisfying meal!
- WDWesley DorsettApr 23, 20265.0I have a great story of customer experience. I was away on an unexpected work trip and my wife was home with a sick child, so I had ordered a delivery from the app. The food was left outside cold, they didn’t knock like I had asked, and it was over an hour later and there were no fries. What was supposed to be a convenience ended up being a burden. I tried calling corporate but we all know how that goes…and because it’s door dash that performs the delivery through the app, there wansnt much the restaurant could do… So I went in the next day and asked to soak with the manager, Michael. I started to explain the situation, and he said “please don’t worry.” He took care of the inconvenience by comping my original meal in full, he asked if I wanted an extra toppings which he also comped, and his great staff even threw in an extra milk shake… In a world that is severely lacking good leadership and customer service, Michael and his staff went a step above to care for their customers. 5 ⭐️⭐️⭐️⭐️⭐️ all the way! Thanks West Hartford 5 Guys!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in West Hartford accept reservations?
No, Five Guys at 316 North Main Street in West Hartford does not accept reservations.
What are the opening hours for Five Guys in West Hartford?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup?
Yes, this Five Guys location offers in-store pickup and delivery services every day from 11:00 AM to 9:30 PM.
How can I order food or view the menu from Five Guys West Hartford?
You can view the menu at http://www.fiveguys.com/Menu and place orders online at https://order.fiveguys.com/location/five-guys-west-hartford/menu or via the Five Guys mobile app.
What payment methods are accepted at Five Guys in West Hartford?
Five Guys accepts American Express, Discover, MasterCard, Visa, Apple Pay, Android Pay, cash, and debit cards.
Are there gluten-free options available at Five Guys West Hartford?
Yes, sandwiches such as burgers and hot dogs are available without buns using wraps or bowls, but cross-contamination risk exists; please check the allergen chart for details.
What kind of food and customization options does Five Guys offer?
Five Guys offers hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, and more, with over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
Which nearby places can help me plan my visit to Five Guys in West Hartford?
Nearby places like Bishops Corner shopping center and Whole Foods Market can be convenient for shopping before or after your meal at Five Guys.
Are there any other dining options near Five Guys in West Hartford?
Yes, nearby restaurants include Ocho Cafe (Mexican/Tex-Mex), Bertucci's (Italian), Genji Sushi Bishops Corner (Japanese), and D'Angelo Grilled Sandwiches (fast food).
Can nearby facilities like Walgreens or Hartford HealthCare be useful during a visit to Five Guys?
Yes, Walgreens for pharmacy and essentials, and Hartford HealthCare Medical Group or Urgent Care nearby, provide convenient health and medical services around Five Guys.
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