Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your West Hartford Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
One of the best Chick-fil-A restaurants I’ve been too. Great service great atmosphere great people!
TW
Traniesha West
May 7, 2026
5.0
All of the employees were very friendly! One of the amazing workers suggested a drink mix that I fear has changed the game. Dr Pepper with Strawberry hibiscus flavor!
SM
Sherelle Morgan
May 7, 2026
1.0
If i could give this LESS than one star i would. This place has Awful customer service. i got the run around for a $38 order you would think that it was $80 the way it was like pulling teeth to get any kind of refund. The owner Melissa Hughes is rude and incompetent. She states she is on top of everything but offers no resolution or explanation on anything. Customer service here is complete trash. Also still haven’t been compensated for my $38 order even after the stupid process they ask you to go through to file a complaint. Would NOT recommend. The “manager” Armani or i’m unsure how to spell his name is also misinformed and stated how they would refund or remake my order which was completely UNTRUE! Please save your mental health and go to another chic fil a
OS
Om Sachdeva
May 1, 2026
1.0
Ordered online, charged my card, and they said they never received the order. Bad service manager didnt care. Didn't get my money back.
NJ
nicole jiang
Apr 10, 2026
1.0
This is my daughter’s favorite restaurant, so I wasn’t planning to leave a review—but after today, I feel I have to.
I placed an order on my phone and went to pick it up. My daughter’s drink was missing, so she asked about it and was told to wait. After waiting about 5 minutes with no update, she asked again and was told to wait again. In the end, my daughter thought she hadn’t ordered a drink, and she just went home without it.
This is actually the second time something like this has happened. The first time, I was told to wait, and even after the order was ready, no one called my daughter’s name, so we ended up waiting an extra 10 minutes.
Because of this, I went to speak with a manager. An employee went over to let the manager know I wanted to talk, but the manager looked at me, said something to the employee, and then just walked away without speaking to me.
I honestly felt ignored and disrespected. It made me wonder if I was treated this way because I am Asian—would the response have been different if I were white?
When we first started coming here, the service was friendly and pleasant. But over time, the staff’s attitude seems to have changed for the worse. Seeing how the manager behaved today, it’s not surprising.
I’m very disappointed.
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
What are Chick-fil-A's operating hours?
Chick-fil-A is open Monday through Saturday from 6:30 AM to 10:00 PM and closed on Sundays.
Is Chick-fil-A open on Sundays or holidays?
Chick-fil-A is closed on Sundays and on certain holidays like November 27, 2025 and December 25, 2025. Holiday hours vary on other dates.
Does Chick-fil-A accept reservations?
No, Chick-fil-A does not accept reservations.
What dine-in and pickup options does Chick-fil-A offer?
Chick-fil-A offers dine-in, in-store pickup, and delivery services. Curbside pickup is not available at this location.
Does Chick-fil-A provide delivery service and what are the delivery hours?
Yes, Chick-fil-A provides delivery Monday through Saturday from 6:30 AM to 9:30 PM, closed on Sundays.
Is there a drive-through service available at this Chick-fil-A?
No, drive-through service is not available at this Chick-fil-A location.
Where is this Chick-fil-A located?
This Chick-fil-A is located at 2534 Albany Ave, Capitol, West Hartford, CT 06117, USA.
What nearby places can I visit before or after dining at Chick-fil-A?
Nearby places include Chase Bank for banking needs, Panera Bread for coffee and bakery items, and Just Salad for vegetarian options.
Are there other fast food or dining options near Chick-fil-A?
Yes, nearby fast food and dining options include McDonald's and Subway if you're looking for variety.
How can nearby transit or shopping centers help me when visiting Chick-fil-A?
Crossroads Plaza, a nearby shopping center and train station, can help customers easily access Chick-fil-A during their shopping or commute.
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