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Chick-fil-A

3.7
(103 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your West Hartford Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
2534 Albany Ave, West Hartford, CT
06117, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

3.7
103 reviews
5 stars
61
4 stars
9
3 stars
3
2 stars
5
1 star
25
  • KC
    Keil Cash
    May 9, 2026
    5.0
    One of the best Chick-fil-A restaurants I’ve been too. Great service great atmosphere great people!
  • TW
    Traniesha West
    May 7, 2026
    5.0
    All of the employees were very friendly! One of the amazing workers suggested a drink mix that I fear has changed the game. Dr Pepper with Strawberry hibiscus flavor!
  • SM
    Sherelle Morgan
    May 7, 2026
    1.0
    If i could give this LESS than one star i would. This place has Awful customer service. i got the run around for a $38 order you would think that it was $80 the way it was like pulling teeth to get any kind of refund. The owner Melissa Hughes is rude and incompetent. She states she is on top of everything but offers no resolution or explanation on anything. Customer service here is complete trash. Also still haven’t been compensated for my $38 order even after the stupid process they ask you to go through to file a complaint. Would NOT recommend. The “manager” Armani or i’m unsure how to spell his name is also misinformed and stated how they would refund or remake my order which was completely UNTRUE! Please save your mental health and go to another chic fil a
  • OS
    Om Sachdeva
    May 1, 2026
    1.0
    Ordered online, charged my card, and they said they never received the order. Bad service manager didnt care. Didn't get my money back.
  • NJ
    nicole jiang
    Apr 10, 2026
    1.0
    This is my daughter’s favorite restaurant, so I wasn’t planning to leave a review—but after today, I feel I have to. I placed an order on my phone and went to pick it up. My daughter’s drink was missing, so she asked about it and was told to wait. After waiting about 5 minutes with no update, she asked again and was told to wait again. In the end, my daughter thought she hadn’t ordered a drink, and she just went home without it. This is actually the second time something like this has happened. The first time, I was told to wait, and even after the order was ready, no one called my daughter’s name, so we ended up waiting an extra 10 minutes. Because of this, I went to speak with a manager. An employee went over to let the manager know I wanted to talk, but the manager looked at me, said something to the employee, and then just walked away without speaking to me. I honestly felt ignored and disrespected. It made me wonder if I was treated this way because I am Asian—would the response have been different if I were white? When we first started coming here, the service was friendly and pleasant. But over time, the staff’s attitude seems to have changed for the worse. Seeing how the manager behaved today, it’s not surprising. I’m very disappointed.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified May 17, 2026Yext Knowledge Graph
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