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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(289 reviews)

Business Details

201 Thomaston Ave, Waterbury, CT
06702, United States
(475) 337-4171
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waterbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
201 Thomaston Ave, Waterbury, CT
06702, United States

Hours

Monday4:30 AM - 7:00 PM
Tuesday4:30 AM - 7:00 PM
Wednesday4:30 AM - 7:00 PM
Thursday4:30 AM - 7:00 PM
Friday4:30 AM - 7:00 PM
Saturday4:30 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 201 Thomaston Ave in Waterbury, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
289 reviews
5 stars
151
4 stars
57
3 stars
21
2 stars
6
1 star
54
  • LL
    Leah
    4 days ago
    1.0
    They get all the orders wrong it has happened to many times and reading the reviews it happens to other customers to smh
  • MR
    Michael Russo
    4 days ago
    1.0
    Never have any food not sure who’s making stuff or ordering supplies but they are always out Of everything
  • MW
    Montel Watson
    Aug 21, 2026
    1.0
    To be honest, I didn’t even want to give any stars. The service was very unpleasant. I stood there for about five minutes while the person at the register (not even wearing a Dunkin’ shirt) sat scrolling on her phone. The manager just stood nearby doing nothing. I almost walked out before she finally asked if I needed help. As I sat in my car afterward, I saw that same employee standing in line ordering food at the Dunkin’ she works at. Make it make sense. To the owner of the Dunkin’ on Thomaston Avenue: please check your cameras. Employees should not be on their phones at the register, and they should order their own food on break. I will never come back to this location. @9-11 am
  • LC
    Lindsey Colossa
    Aug 19, 2026
    1.0
    Ordered a protein latte and was told to go wait by the brown door. A young kid came out and told me my card declined. I explained that I didn’t give a card and was paying cash. He then took my $7.00. Waited over 6 minutes and watched as 3 cars behind me got multiple drinks and here I am still waiting for one. I got so fed up I pulled up to the female employee who was outside talking to a friend in a car in front of me the entire time and told her to tell them to forget my order and take the $7.00 and buy a sandwich or something. Will never return to that location. At this point it should just shut down.
  • DT
    Dominic Torres
    Jun 11, 2026
    1.0
    I ordered 4 drinks and a donut, paid, and was told to pull up to the brown door. When the employee brought out my order, she rushed back inside so quickly that I couldn't even tell her she missed one of my drinks. I went back to the window to let them know. I also wanted to tell them that another drink was missing whipped cream, but before I could finish, they told me to go back to the door. I waited at the window for just 5 seconds to try and explain the full issue so they wouldn't have to keep running back and forth, but the employee pointed at the door and literally screamed "GO TO THE DOOR" with a completely nasty attitude. Terrible customer service. Mistakes happen, but there is no excuse for snapping at a customer over YOUR mistake when I wasn’t even being rude. I just wanted what I paid for.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' on weekdays?

Dunkin' in Waterbury, CT, is open Monday through Friday from 4:30 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

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Certified September 27, 2026Yext Knowledge Graph
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