7 Brew Coffee

Reviews

• JV

  jackie Vandresar

  1 day ago
  1.0
  Very disappointed with our experience at our local 7 Brew this morning. At 9 AM, the music outside was blasting so loudly that we could barely hear the person trying to take our order. I understand that 7 Brew has a fun, upbeat atmosphere, but there’s a difference between creating an energetic environment and having music so loud that customers can’t comfortably communicate with employees. It was also extremely overwhelming from a sensory standpoint. This is a local business that serves families and people of all ages and abilities, including individuals who may have autism, sensory sensitivities, or other needs. Having music blasting at that volume first thing in the morning makes the environment unnecessarily difficult and inaccessible for some customers. We enjoy supporting businesses in our community, but I really hope management considers keeping the outdoor music at a reasonable level. You can absolutely have a fun atmosphere without making customers feel like they need to shout just to place an order.
• JM

  Janet Medina

  Sep 6, 2026
  2.0
  I order a raspberry that was macchiato white chocolate . When I got it And wasn’t nothing like expected they gave me something different and I was looking forward to it , I was disappointed . They need to take order with patience . It’s to busy that they are all over the place .
• AR

  Ajredin Ramusovski

  Sep 6, 2026
  1.0
  Bad experience all the workers are confused and they are playing around too much. Paid 60$ for coffee and it tasted horrible and my order was wrong. 15 plus workers there and they are all messing around and only focused on what song to play next. SMH new spot in Waterbury and it’s a disaster
• AS

  Ashley Smart

  Sep 5, 2026
  2.0
  Came today, the girl taking our order wasn't paying attention and was too busy laughing and giggling at her friends in a different car so when we got to the person to pick up our order, it wasn't correct and they were rushing you to pull forward. Left with 2 out of 3 incorrect drinks. I know theyre new but there was about 15 people standing around doing nothing.
• AG

  A Grimmly

  Sep 1, 2026
  5.0
  The only reason you are getting a 5 star is because of your staff. 1ST Ttime i showed up they had issues due to the rain and it was taking forever, so I told them I would be back had to start my crew. When its raining outside how do you expect them to use the iPad? 2nd I had to scream in order for the staff to hear me over the music, Princia is the only reason you got money today what a amazing job she and the others outside are doing. I asked to talk to a manager she told me there was not one there either she did not know who the next person in line was or there is no one there for this new coffee spot that just opened and that scares me. I think yall need to start training Princia for a manager spot immediately she is more then capable and from what I have seen there are way to many body's with nothing to do that makes for confusing and why do you have 15 people in when you only need 8 . I feel bad this place will not last very long and thats not fair to the staff. Just cause the owners can not figure it out . Let's hope next visit if there is a next 1 goes better. You beat thank Princia for saving your backside