LuAnn's Bakery & Cafe, in the former Stafford Coffee Co, located in Stafford Springs, CT, offers a cozy, quick-service cafe with over 30 seats and convenient take-out options for pastries, breakfast, lunch and drinks. LuAnn's was started in 1980 in Ellington, CT by LuAnn Hoffman. LuAnn built her home based bakery for 37 years until opening the original Bakery & Cafe in Ellington in 2017 and passing the reigns to Josh Virkler, also of Ellington. LuAnn's is excited to be able to serve the Stafford community in a greater capacity by being located on the vibrant Main Street. Also join us at our other locations in Ellington CT (238 Somers Rd and 140 West Rd). We feed the soul of our community by pouring love into our products, words and actions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.