This profile is uncertified and using publicly sourced data
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Business Details
About
RestaurantAmerican RestaurantDessert ShopBurger JointIce Cream Shop
At Grassroots Kitchen & Creamery, enjoy scratch-made street food and small-batch artisanal ice cream under one roof. From Deep Roots’ standout dishes like the Greek Gyro, BBQ Mac n Cheese, Hairdresser Salad, Taco Rice Bowl, and classic burgers, to Grassroots’ unique flavors like Blood Orange Chocolate Chip and Goat Cheese Blackberry alongside timeless favorites like Butter Pecan, Vanilla, and Cookie Dough, there’s something for everyone. Voted Best of Hartford 2024 Winner, Best of CT 2024 Finalist, and Best of CT 2025 Runner-Up for Best Ice Cream, we’re all about wicked good flavors, family-friendly fun, and takeout or dine-in convenience
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.