Sugar Llamas Shelton in Shelton, Connecticut is a mom and pop, family-owned sweet shoppe featuring gourmet, hand decorated, fresh made to order mini donuts, iced and hot coffees, Red Bull mixers, home-made ice cream in house, and designer ice cream cakes! Our unique delicious and mouth-watering mini donuts can be customized to fit your taste buds.We have a variety of Llama Legend flavors, but with literally millions of amazing possible combinations! Try a Llama Smash, Ice Cream Celebration, or any of our delicious sweet treats today. Need catering for an event? We can handle small or large custom orders -- just give us a call! Don't want to get out? Try us on Doordash. We'll do the cooking and bring it to your home or office fresh.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.