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Häagen-Dazs

3.7
(47 reviews)

Business Details

100 North Water Street, Norwalk, CT
06854, United States
(475) 544-3588
https://www.icecream.com/us/en/brands/haagen-dazs

About

Ice Cream Shop
At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.

Location

Häagen-Dazs
100 North Water Street, Norwalk, CT
06854, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

3.7
47 reviews
5 stars
29
4 stars
1
3 stars
3
2 stars
0
1 star
14
  • CA
    Camila Andriani
    May 24, 2026
    1.0
    I recently went to Häagen-Dazs and had a pretty disappointing experience. The girl seemed annoyed the whole time and barely spoke to me, which made the interaction uncomfortable. I paid almost $8 for my ice cream but got two very small scoops. Then I was asked to leave a tip despite the poor service, which didn’t feel right. Overall, the customer service was disappointing, and I hope management looks into it.
  • PP
    Paulo Perez
    Mar 7, 2026
    3.0
    It would be great if they use gloves.
  • RW
    Racquel W
    Feb 11, 2026
    1.0
    The lady serving is extremely unwelcoming and lacks customer service skills. Please give her a training on how to approach customers as I was the one who had to greet her and she responded with absolutely nothing, like she didnt need to give anyone the time of day, meanwhile the customers are giving her her salary. Then proceeded to say that there’s a question with the tip option, as if I would want to tip to someone with such poor service skills. Do better and higher someone who actually likes being there, or give staff training on how to greet customers.
  • AT
    Amina Toor
    Oct 14, 2025
    5.0
    Sanjana was amazing!!! She greeted us with a big smile and offered us samples and had excellent customer service!! We can’t wait to dig in!
  • VB
    Vaha Bee Bro
    Jun 1, 2024
    5.0
    Very nice place great manager 👍, guys if you're so hot and you want to go down come over here take your delicious ice cream and enjoy your perfect life 🧬

Brand Certified Facts from Häagen-Dazs

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