Dunkin'

Reviews

• CB

  Cody BEcher

  Mar 20, 2026
  1.0
  My girlfriend wanted the little box promotion they have with the new wedding cake munchkins, called the store the night of the 19th before it happened and was told they had them. We go in the morning 4:10 am and they aren’t open, someone is just getting there and has an attitude upset that we are waiting for him but they open at 4. He then proceeds to tell my girlfriend they don’t have any boxes, that their Dunkin isn’t doing the promotion. So employees are just taking whatever they want saying screw the customer or saving them for a friend of theirs. This is ridiculous and childish these are adults working a coffee shop with the mindset of children
• NS

  n so (Secret shopper)

  Jul 20, 2025
  1.0
  I end up going out of my way to avoid this dunkin. There is never more than one person working. Placing an order takes too long never mind getting it. Poor woman behind the counter was trying to keep up. They need to hire more people. Clearly it's busy and could be more busy if they hired enough people to keep the lines moving.
• PT

  Pamela Telgarsky

  Dec 3, 2021
  1.0
  Put a trainee on the floor alone and she has no idea how to make anything. Don't start someone if they aren't fully trained. Can't make an espresso shot because she doesn't know how.
• CS

  C W SCHOENEBERGER

  Dec 3, 2017
  1.0
  I arrived at this store at approximately 9:00 AM. There were no customers in the dining facility or in line. I received a tepid welcome from the individual working the counter. I asked for a "Box of Joe" and 2 dozen assorted doughnuts. With obvious frustration on her face, the attendant totaled the order and then chastised me for not having called in 24 hours in advance requesting the same. I simply replied, thank you very much and have a good day. I went down the road a piece and found a satellite Dunkin Donuts at an Irving filling station. I asked there if it would be an issue to fulfill the same request without 24 hour advance notice. The attendant smiled, laughed and said, "No problem, we are kinda in that business." She received my gratitude and a healthy gratuity. That's how to run a shop.

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