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McDonald's

3.7
(1,617 reviews)

Business Details

280 Kimberly Ave, New Haven, CT
06519, United States
(203) 776-1126
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
280 Kimberly Ave, New Haven, CT
06519, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 280 Kimberly Ave in New Haven, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,617 reviews
5 stars
674
4 stars
331
3 stars
253
2 stars
105
1 star
254
  • SA
    Sofia Acosta
    5 days ago
    1.0
    Tardan mucho, te toman mal el pedido y también te hablan de mala manera
  • DJ
    Da’ja Jackson
    Oct 26, 2026
    2.0
    I was disappointed with the customer service I received during my visit. My food was cold when I received it through the drive-thru, and when I went inside to request additional condiments, an employee walked right past me without acknowledging me. The manager eventually approached and asked what the issue was. After I explained the situation, he stated that the employee did not speak Spanish very well. However, a language barrier is not an excuse for a lack of courtesy or professionalism. Even if an employee is unable to communicate fluently, basic respect, acknowledgment, and customer service should still be provided. I expect better service and a more professional approach when visiting an establishment as a paying customer.
  • SG
    Steph G
    Oct 24, 2026
    4.0
    I get my frappe's here usually, quick service, friendly staff, although they messed up my order today and I paid for more than what I thought I ordered.. still left with my order and whoever's I paid for lol - not generally a fan of McDonald's food, but again, I go for the frappe's
  • CS
    Christina Simmons
    Oct 19, 2026
    1.0
    This is the worst McDonald’s I have ever been to in my life. Years ago, I went and had a bug in my drink. Looked like a cockroach. But idk if it was one because I don’t live with cockroach’s and I wouldn’t know what it really looks like. Anyways, I stayed away from here for a long time. Today I decided to go here for a simple happy meal. I went inside at like 5:20 ish. My man and I stood in line for about 10-20 minutes waiting for someone to take our order. I ordered my happy meal and she kept walking away from the register without giving me a total. I then asked before proceeding to pay, if the toy I got from a happy meal was available to trade. I just wanted to trade my Mr Krabs SpongeBob toy with another SpongeBob toy. So she asks some guy in glasses about it. Comes back and says “There’s no more”. So I said “wait so the SpongeBob happy meal I just ordered… but u don’t have SpongeBob toys?” So I canceled my order. I’m pretty disappointed. I left. Service was very slow. And I’m still hungry. And I came here just for the SpongeBob toy. The crazy part is, I think they just said “there’s no more” cuz they didn’t wanna show me the other SpongeBob toys they had for trade. And by the way, it looked very dirty in there. They should really sweep. They put zero effort in making the customer happy. Very lazy. Very slow at work. I used to work at McDonald’s. Our McDonald’s NEVER looked like that. And our customers were treated nicely. Just cuz ur in a rush and it’s busy, u don’t have to neglect us. I just wanted to simply trade a toy.
  • JO
    Jesse Owen
    Oct 7, 2026
    1.0
    I don’t understand why you aay your 24/7 but noone ever responds at the window at night dude. YOU HAVE PEOPLE WASTING GAS SITTING HERE IN YOUR DUSTY DRIVE THRU

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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