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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(657 reviews)

Business Details

323 Whalley Ave, New Haven, CT
06511, United States
(203) 752-0004
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Haven, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
323 Whalley Ave, New Haven, CT
06511, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday4:00 AM - 8:00 PM
Sunday4:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 323 Whalley Ave in New Haven, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
657 reviews
5 stars
296
4 stars
121
3 stars
72
2 stars
39
1 star
129
  • LM
    Lindsey Murning
    Sep 22, 2026
    1.0
    This was an unacceptable customer service experience. The line was extremely long, and despite customers waiting at the window, there was little to no acknowledgment from the employees. What was even more concerning was hearing employees arguing and using profanity toward each other while customers were standing at the window. This type of behavior is highly unprofessional and should never take place in front of paying customers. I understand that working in a busy environment can be stressful, but that does not excuse disrespectful behavior or completely disregarding customers who are waiting to be served. Management needs to address the professionalism, communication, and customer service at this location. I left feeling frustrated and disappointed. Customers deserve to be treated with basic courtesy and respect.
  • JG
    John Ginnetti
    Sep 7, 2026
    5.0
    It's a DD. Predictable and reliable. Much better prices than Starbucks.
  • QQ
    Queen
    Aug 28, 2026
    2.0
    Has completely fallen off messed up my order the last three times I have gone. The old crew was way more productive and professional update>>> things seem to be get worse here. I went to drive through the other day and there was a gentleman who it was his first day. I don't know if this girl was training him or what it was but she was literally yelling at him and talking down to him and it was his first day. I felt so bad for this young man I was being patient I knew he was new cuz I go there a lot. I think it's disgusting to take your own frustrations out on someone who's literally having their first day. I can see just how anxious this young man was because of the way that she was treating him. People with a chip on their shoulder should not be training anyone. Yes it was busy but oh well that doesn't give you a right to treat somebody the way that you were treating him I'm so tired of this store but it's literally the closest store to my house. I used to enjoy the other stuff I don't know what's going on with this place. I really hope they find someone more professional to train people. U have soooooo much to learn on day 1 so why act like he's bothering u???
  • LO
    Lola O.
    Aug 26, 2026
    1.0
    Me and my friends wanted to order and we patiently waited for several minutes while the people behind the counter working were arguing. It got to a point where we just ended up leaving the line bcs they were taking too long and basically ignoring us. The VERY second we leave the line the lady behind the counter starts taking the orders of the men behind us. Horrible service!
  • JA
    Jason Ahmed
    Aug 3, 2026
    1.0
    The worse Dunkin’ Donuts I’ve ever been to in my life they always messing up my orders and the staff in there have to change there disrespectful and don’t know how to do there job I hope this place gets shut down or changed. 🤦

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 323 Whalley Ave, New Haven, CT?

Dunkin' in New Haven is open every day from 4:00 AM to 9:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.

Brand Certified Facts from Dunkin'

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Certified September 27, 2026Yext Knowledge Graph
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