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Business Details
About
Chicken Restaurant
Rooster's Chicken & Waffles is a Southern-inspired soul food restaurant located at 50 West Main St. in New Britain, Connecticut, offering a menu of fried chicken, waffles, sandwiches, wraps, chicken tenders, and various sides like mac & cheese, Mashed potatoes and gravy, Corn Fritters and more. It is a well known brand known for serving comfort food, including halal options, and provides dine-in, takeout, and delivery services.
Location
Rooster’s Chicken & Waffles- New Britain (HALAL)
50 W Main St, New Britain, CT
06051, United States
Hours
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.