McDonald's

Reviews

• MC

  Michelle Chavarria

  May 5, 2026
  1.0
  Came in with my family, the guy at the register barely spoke English. Got my daughters order wrong, then told the same guy that the Dr Pepper isn’t tasting right n he said the Dr Pepper machine isn’t working, then why are you serving it ? SMH won’t be coming back here again
• LG

  Larry Golden

  Apr 28, 2026
  5.0
  This review is for maria, the manager and walter who is a maintenance man. I don't know where to begin. The service was excellent in both regards. The food was terrific. The time it took to get the food was excellent. Maria. The manager, who served us was as kind as can be. walter who is a maintenance man there? Takes great pride in what he does. Walter is a very, very rare person. Not many people that I've seen in the maintenance industry. Especially in fast foods take the pride that he does. He works hard, always willing to help in a matter of fact. When I went up there to put my tray away, he took it from me dumped the trash. He made sure I was safe because he was washing the floor and he did an unbelievable job. It was spotless, my father and I are both air force? The veterans? My dad a Korean war vet and myself in post Vietnam We believe in doing things right? And we believe, in respect, both, we're given to us.And done.. This is one of the few times I couldn't wait to do the review. I hope somebody that directs maybe 3 or 4 McDonald's. One of the owners maybe read this and appreciates the work that both Maria and walter does. To recap this most McDonald's that I go to. There's either a long line and it takes forever. And you're lucky, if the food comes out in hot... or the service is subpar. If you go to the mcdonald's, then i'm referring to on new Britain avenue west harford across from the mall. You will never be happier. Definitely, make it a point to go there. Your food will be hot. You'll be greeted by nice people. And most of the time I imagine there's not gonna be long lines.
• BC

  Brian Cyr

  Apr 26, 2026
  1.0
  25 minutes for drive thru line today. Never seen anything like it. For breakfast! Seemed like they just thought that was normal fast food timing lol
• MP

  Mark Pham

  Apr 26, 2026
  1.0
  How does it take 20 minutes for them to make an apple pie and breakfast sandwhich, I got pulled aside for a mobile order and literally watched as 5 cars got their orders before mine.
• KK

  Kevin

  Apr 12, 2026
  1.0
  The hours are wrong, only the drive thru is open till 11. I ordered for counter pickup on the app and got here at 9, but the doors were locked - the app shouldn't let me choose counter if the counter is closed. Also the right drive thru lane doesn't work, which I realized when another car used the other lane after me and got to order first. Finally ended up with no sauce for the nuggets but I didn't care enough to go back.

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