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McDonald's

3.5
(1,236 reviews)

Business Details

571 New Haven Rd, Naugatuck, CT
06770, United States
(203) 729-2434
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
571 New Haven Rd, Naugatuck, CT
06770, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 571 New Haven Rd in Naugatuck, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,236 reviews
5 stars
484
4 stars
243
3 stars
182
2 stars
102
1 star
225
  • AT
    Alexis Torres
    2 days ago
    1.0
    Worst experience ever. I walked through the drive through and asked for a cheese burger with no cheese and they had the nerves to try to give me a hamburger. And they didn’t even try to hide it because they wrapped it with the hamburger paper wrapper. The rest of my $60 order seemed correct but as soon as got to the house I tripped on the front door step and the food went everywhere. I needed up having to go back and order everything again.
  • KM
    Karen M
    Oct 27, 2026
    1.0
    I ordered a hot, low-sugar vanilla latte, but they gave me an iced, low-sugar vanilla coffee instead. I explained that this wasn't what I had ordered, so the young woman called over the manager. She is a chunky woman with curly hair and greenish eyes who spoke to me very rudely. I tried to explain that I hadn't asked for an iced coffee, but she insisted that I had ordered it that way through the app. She didn't even check my order; when I tried to show her my phone to prove that I hadn't requested an iced coffee, she refused to look at it and essentially forced me to take the iced coffee. It was a very uncomfortable experience, and in the end, I had to throw the coffee away since it wasn't what I wanted. That manager should improve her customer service and pay more attention to details. I'll show you what I ordered, what I received, and the receipt.
  • GG
    Gabriel
    Oct 18, 2026
    1.0
    The worst McDonald’s in the area they made me wait 15 minutes at the talking booth in the drive-thru proceeds to give me attitude when I simply ask. Is someone still there because they didn’t respond for 15 minutes then messes up my order. I come back around to tell them that the order is wrong and proceeds to give me even more attitude. This is the worst McDonald’s. I recommend you to just drive up 15 minutes down the street to the next one.
  • LH
    locsworth H
    Oct 12, 2026
    1.0
    Bad customer service, I was told I couldn’t be heard over and over at the drive through window and decided to leave. The woman who I spoke to was rude and kept asking if I wanted a large coke. Food takes about 25 minutes to come out for a cheese burger and fries.
  • KK
    Kevin
    Oct 8, 2026
    1.0
    Sorry, but this, to me, is inexcusable. Placed an order for spicy nuggets. Spicy nuggets were not available but the owner completed out and wanted to substitute regular nuggets, which I didn’t want. Asked for a completed refund for entire order to go to a nearby McDonald’s. Charged 17.17. Refunded 15.01 and told with very broken English by the cashier and manager on duty “is the app.” I was so confused because I simply went back next day with someone who could speak coherent English and they simply reached in the drawer and pulled out a few bucks when I showed her this. Why this couldn’t be the case initially. I dont know? But would help to deal with people initially who can communicate a little more coherently.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Naugatuck, CT?

McDonald's in Naugatuck, CT is open 24 hours a day, 7 days a week including delivery and drive-thru services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, this McDonald's location offers delivery, same day delivery, curbside pickup, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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