Dunkin'

Reviews

• DB

  Drew Barbierri

  3 days ago
  1.0
  Should accommodate DoorDash drivers when the line is too long at the drive thru
• PS

  Patricia Sears

  Mar 31, 2026
  1.0
  Bagels stale, won't buy again
• JP

  josefina perez

  Mar 26, 2026
  1.0
  I’m very disappointed with the customer service at this Dunkin’ Donuts location. First, the employee taking orders at the drive-thru sounded unhappy, bored, and very curt. Then, the employee at the window made no effort to properly handle payment — quickly saying it wouldn’t go through without even trying to help. To make matters worse, I was served a croissant that was completely cold, hard, and with a piece of cheese carelessly thrown inside. When I returned to mention it, the response felt almost mocking: I was told I should have asked for it toasted. A croissant should be served warm by default. A supervisor then came by, and instead of addressing the issue professionally, she simply said, “just give her the sandwich,” as if to rush me away. This is not acceptable. It’s shocking how poor customer service has become these days.
• FM

  Frank Marcantonio

  Mar 20, 2026
  5.0
  It is a great service
• AY

  Ari Yiannoulis

  Feb 11, 2026
  1.0
  Their scanner didn’t work on coupons they were offering. So I gave my card prior and she said scanner not working. I said “ I don’t want the coffee if it’s 3.50$ the coupon says .99 cents” she then proceeded to ask the driver of car if he wanted the coffee and he said ok with me not knowing she swiped my card anyway. Thankfully my credit card co. Refunded the amount. I just think that’s awful service. At that point just give me the coffee for free or charge me the discounted amount and move on. The coffee is not good enough to pay 4$ I only went for the discount and convenience and it turned into a bad experience In

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