Peppers Indian Cuisine

Reviews

• JR

  Jackie Rozario

  Aug 23, 2026
  1.0
  The WORSE customer service we ever received. We book a birthday party for our daughter 1st birthday we didn’t get food ready in time no plates nothing prepared at the buffet and the party. Hall the complained about our music being too loud. How are you promoting on your website that you guys book for event weddings birthday parties, baby showers but we can’t play music there’s no music without a party. Why complain about music it’s a venue. It shouldn’t matter what type of music we play or how loud it is. Maybe the restaurant needs to be renovated they should make the room soundproof. We shouldn’t have to worry about if the music is too high just cause the people on the other side are coming to eat for dinner that makes no sense. It was the worst cause my service I ever received. I would not recommend throwing any type of parties or booking their venue. The management is really poor. Waste of money we didn’t get the food that we actually ordered for our program and it was a special day for our daughter‘s first birthday this place should be shut down or they need to hire a whole new crew for management very disrespectful
• VM

  Vaishnav Madhamshetty

  Aug 23, 2026
  1.0
  I had a very disappointing experience at this restaurant during their weekend buffet. Unfortunately, many of the buffet items were empty and were not being refilled properly, which was frustrating considering we came specifically for the buffet. The customer service was also not up to the mark. One of the tomato chutneys seemed spoiled, and when we informed the staff, they did replace it, which I appreciate. However, the biggest disappointment was the customer service, especially from the staff member who was wearing a purple dress. Her attitude and the way she interacted with us made us feel unwelcome and was the main reason for my low rating. I hope the management takes this feedback seriously. A weekend buffet should have food available and regularly refilled, and customers should be treated politely and attentively. Unfortunately, based on this experience, I was very disappointed.
• AC

  Akshaya Chikky

  Aug 23, 2026
  1.0
  Very disappointing buffet experience. We arrived around 1:30 p.m.but almost all the food trays were almost empty. The tomato chutney did not taste fresh or good, and the chutney tasted spoiled and then they replaced it. When we went to pay, we politely explained all our concerns. Unfortunately, the staff member wearing a purple dress was extremely rude and dismissive instead of addressing the issues professionally. We expected better food quality, cleanliness, availability, and customer service.
• AG

  Abhilash Gajula

  Aug 23, 2026
  1.0
  I came to Peppers Indian Cuisine for the lunch buffet around 1:30 PM, and unfortunately, the experience was extremely disappointing — both in terms of food and customer service. When we arrived, almost all of the buffet items were empty, which was very disappointing for a lunch buffet. The food that was available did not meet our expectations, especially considering the price we paid. Overall, it felt like a waste of both time and money. What made the experience even worse was the customer service. While we were paying the bill, we tried to politely explain our concerns about the food. One employee wearing a black dress was actually interacting with us politely and trying to explain that they had introduced some new dishes. However, a girl wearing a purple dress interrupted the conversation in a very rude manner and simply said “RECEIPT” instead of politely asking whether we needed the receipt. She showed no interest in listening to our feedback or understanding why we were disappointed. I am specifically mentioning the customer service because the way a customer is treated when giving genuine negative feedback matters just as much as how they are treated when giving praise. If negative ratings were possible beyond one star, I would give a negative rating for the food, service, and especially the way our feedback was handled by the employee in the purple dress. I hope the management takes this feedback seriously. If you are willing to accept appreciation from customers, you should also be willing to listen and respond to negative reviews. I hope the management improves both the buffet experience and customer service.
• AN

  Arun Nehrujee

  Aug 8, 2026
  1.0
  ​I visited this restaurant yesterday with my family (4 adults), and unfortunately, it was a deeply frustrating experience from start to finish. ​We waited over 20 minutes just to have our order taken. When our food finally started arriving, our two appetizers were completely missing. Instead, our entrees were brought out one at a time. Throughout all of this, not a single server or manager came over to check on us, update us on the missing food, or follow up on our meal. ​After waiting for a prolonged period, we finally told the staff to cancel the appetizers entirely. Even then, not a single person came over to apologize or say sorry for the complete lack of service. When we asked for the bill, they informed us that the meal was on the house because of the missing appetizers. While waiving the bill was a gesture, it doesn't make up for a completely ruined evening and a total breakdown in basic hospitality and communication. ​We left feeling extremely upset and disappointed. Honest mistakes happen, but for no one to even say a simple "sorry" or check in on us was unacceptable.