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McDonald's

3.5
(1,693 reviews)

Business Details

214 Prospect Ave, Hartford, CT
06106, United States
(860) 523-5303
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
214 Prospect Ave, Hartford, CT
06106, United States

Hours

Monday5:00 AM - 1:00 AM
Tuesday5:00 AM - 1:00 AM
Wednesday5:00 AM - 1:00 AM
Thursday5:00 AM - 1:00 AM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday5:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 214 Prospect Ave in Hartford, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,693 reviews
5 stars
648
4 stars
318
3 stars
290
2 stars
122
1 star
315
  • FH
    Felicia Haggett
    5 days ago
    5.0
    Popped in after a high school game only for a hot fudge sundae, and the lady made it fantastically! Definitely hit the spot.
  • SD
    Sharron Davis
    Oct 23, 2026
    5.0
    Nice plaxe good food however you shouldn't have to pay for tomatoes lettuce and ketchup it should come with the hamburgers.
  • MC
    Michelle Chase
    Oct 22, 2026
    1.0
    Pulled up, ordered, wanted to order a apple pie but hesitated, someone else heard me and when I pulled around he asked me if I had and I said yes, he said sorry I didn’t hear you but we are out of apple pie anyway. I guess I ordered at 10:08 which it stated on the ticket. I pulled around like I said paid and went to second window took a fair amount of time but when the car in front of me left I pulled up she handed me the food I made sure I had everything then started to pull away and grabbed a Ice Cold French Fry from my just purchased order. Pulled around took the burger out placed it on the seat of my car, it was warm I ordered with no pickles so I just needed a quick replacement of the fries. Went in stood at front, no one up front young lady standing near take out pick up window was obviously waiting on something so I peeked around the corner to get someone’s attention, I said Hi, because she was just waiting there for something and I just wanted to let someone know I was up there. She said “wait a minute” continues standing there and waiting for another 30 seconds or more finally someone brought her a bag she delivered to the window, then another person from the back went to the take out window then they went and got someone else to do something at the same window, he too looked confused and looked for someone else so a fourth person went to that take out window to help out, all the while each person that turned away from the take out window looked at me standing there right at the register and went to do something else.A order needed to be delivered for people that were sitting at the tables behind me and that person saw that I was standing up front, but chose to ignore me too. They Delivered meals to the take out window inside the restaurant again in front of me and ignored me. It’s been about 10 minutes now so I go outside and get the sandwich now I would just like to return the whole thing and get my money back. Finally someone started helping me and I use this word loosely “helping” came over to me and I stated “I just want to get my money back, it’s ice cold.” She takes all of what is in the bag out and sets it on counter and asks me, why? I said again it’s ice cold so I just want to get my money back I am being nice I’m really just done, I’ve lost my appetite at this point. She then takes the bag and walks to the back somewhere then comes back and points to the time of order on the ticket which was 10:08pm, and stated it’s been 20 minutes, and is acting like they are not going to give me my money back and we are not even able to communicate properly. I re-explained yes I ordered at 10:08 got my food it was cold pulled around came in and I’ve been standing here ever since. She fought me again pointing at 10:08 and refusing me. So I said I want my money back…3 times in a row, to which she slammed her hand down on the counter and disappears to the back again!!! AND finally comes back with the money…. I work in the land of Customer Service and I do not write bad reviews…and yes rotten stuff happens time to time, not enough employee’s, overburdened with a crowd, and on, this is not a bad review, when you know you can do better!Then you should do just that. They had plenty of people on staff, I was not pushing an attitude at all until she refused me because of the time, and I realized that on top of everything we could not even communicate so why would you not just give me the money back why fight me when you don’t even understand what I am saying??? There was zero reason for this activity accept for lack of caring…
  • HM
    henri mathieu
    Oct 21, 2026
    3.0
    Tables not clean and food left on them. I told the person on the regester when placing my order and it was not taking care of. We were in the restaurant for a half hour and the mess was still there.
  • KL
    k L
    Oct 21, 2026
    1.0
    Called and no answer ,paid for 2 pumpkin pies got 2 stale apple pies and I did contact mcdonalds app and all they "resolved" was stating that they'd inform the owner.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 214 Prospect Ave, Hartford?

McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 6:00 AM to 12:45 AM Monday through Thursday and Sunday, and from 6:00 AM to 3:30 AM on Friday and Saturday, with Sunday delivery starting at 5:00 AM.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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