Dunkin'

Reviews

• DB

  Dreamy Bull

  Aug 11, 2026
  1.0
  I went to McDonald's beside this and one of your workers out of their shift I believe started trying to take my friends bag, cleats, phone, and food. your worker walked out with my friends phone and then made him go on his knees for them in the parking lot of the McDonald's. the worker was young but tall and on the bigger side.
• LA

  Laura Acosta

  Aug 6, 2026
  2.0
  Pulled up to drive through around 7:51 & a Dunkin representative tells me that they close at 7:50. I never heard of a Dunkin closing in the 50th minute to an hour. As a previous Dunkin worker we were not allowed to reject orders before closing time. I understand cleaning but there are other things that an be cleaned before actually closing the door.
• RL

  Raul López

  Jun 30, 2026
  1.0
  I pulled up to the drive-thru speaker to place my order, but after several minutes with no response, I drove up to the window. The employee started arguing with me, asking why I didn’t stopped at the speaker; I told him I stopped, but no one answered. He then told me I had to circle back around, which I refused to do, explaining that I just wanted two donuts for my son who was with me. He responded with a very rude attitude. When he took my card to process the payment, he held onto it longer than usual, making me suspect he might have taken a photo of it since he was holding his cell phone. I asked for his name, and he said "Yuwell" or something similar; when I asked him to repeat it, he ignored me and closed the window. I will never return to this Dunkin'; the owner might not care, but I’m sure I’m not the first person this has happened to with this employee. I also called to speak with a manager, but both of them the guy and the girl on the phone laughed at me.
• AJ

  April De Jesus

  Jun 20, 2026
  1.0
  This is my closest Dunkin and I have been coming here since it opened. When it first opened everything was great and the workers were kind and personable, I never had any complaints until this last year. Within the past couple months the quality of people being hired here is ridiculous. I’ve once worked fast food and I’ll be the first to say the new workers that have been hired here have no customers service skills at all, Don’t greet customers or use basic manners and the sense of urgency these workers have is also non existent. There’s one specific heavy set tan young kid with long curls who does not need to be taking orders at all. I’ll order at the intercom and get to the window and have to reorder again because he wasn’t listening, also I went to go pay with my card one day and the pay screen had a tip option with the different percentages, before I could read and process it he goes just “choose anyone it doesn’t matter” after I read the screen I told him it does matter! He clearly didn’t think I was going to read it and realize. I clicked “no tip” so fast and told him that instead of saying “just pick anyone” he should let customers know that screen is for tips and tips goes based off customer service! Yesterday I went 6/19/2026 around 1:30-2:00 time frame and I didn’t even realize the chaos ahead of me. I order my usual coffee and loaded hashbrowns. I got my coffee then the young black man with locks who looked completely lost, confused and once again had no sense of urgency at all told me to park on the side, I go and there’s already 3 other cars parked on the side who apparently been there for 10 mins or longer, one lady was requesting a refund because she was waiting the longest. I sat and observed the whole time. There was only two people working. I ask the tan female worker with curly blonde hair and butterfly neck tattoos if their is a supervisor on sight that I can speak to she said “no, they left me alone” at that point I just felt bad. The young man that was working with her wasn’t that big of a help and bringing food and drinks to the wrong cars and they were both running back and forth. Working with younger people/kids their should ALWAYS be a supervisor on sight! I stood and observed I got my loaded hashbrowns approximately 13 mins later. Which I guess I can be grateful for because there were people who were parked before me that stood waiting but overall this Dunkin is now what it use to be, I don’t typically write reviews but get it together!
• JJ

  jennifer jackson

  Jun 19, 2026
  1.0
  Service is absolutely horrible, they will keep taking orders and have people waiting in the driveway for half hour and have an attitude because you have to repeat the order three damn times, hire someone who wants a check because the people who work here do not care about their job