NP
Nicholas Pecorelli
Jun 8, 2019
Never coming here again. First time at this Dunkin’, its 2pm and not very busy at all. From outside the location looks appealing, but upon entry, you are met with sticky, filthy floors. The hallway to the bathrooms is completely flooded, rendering anyone unable to use the bathroom. They are nearly completely out of donuts despite not closing for another 10 hours, the MANAGER was working register and he snipped at us as we were looking at donuts, ordering us over to the register he was at. I told him twice that we were still looking and he still asked us what we wanted. When I said we were still looking a final time he looked annoyed and served the customer behind us. When we finally ordered about 2 mins later, we had ordered 3 donuts, a frozen coffee with caramel swirl, and the new Strawberry Cosmic Coolatta. He gave us our donuts and motioned us to move towards the end to get our drinks. We waited about 3 minutes for the coffee only and it didn't have any caramel or whipped cream. It tasted a bit off like it was rushed, but still pretty fine. We kept waiting for another 3 or 4 minutes and the manager comes over and asks us why we are still waiting. I tell him we still don’t have the Coolatta, he looks visibly confused and we wait another minute. He hands me a messy looking purple-y Coolatta. I take it and think “it looks crazy, but so did the coffee and that was alright”. I walk outside and take my first sip and spit it out. It tastes like syrup and water, completely melted. I grew up enjoying summer Coolattas and visiting Dunkin’ very often with my mother. This is a sad excuse for service, drinks, and a location. Absolutely disappointed, will not be back.