Flat Out Burger Fairfield brings our signature New York smash burger experience to Connecticut’s Gold Coast. Located on Post Road in the heart of Fairfield, we serve smash burgers made with grass-fed beef from Pat LaFrieda Meat Purveyors, griddled for crispy edges and topped with American cheese, caramelized onions, pickles, and our house Flat Out sauce on a toasted brioche bun. Known for bold flavor and simple ingredients done right, Flat Out Burger is a go-to spot in Fairfield for burgers, crispy fries, and casual dining. Perfect for lunch, dinner, takeout, or delivery near Southport, Westport, and Black Rock.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.