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Essex Coffee and Tea Company

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About

Coffee ShopArt GalleryBakeryTea Room
We are a small, independently owned coffee and tea shop offering gourmet coffee, organic loose leaf tea, and delicious fresh baked goods, including allergen free desserts. As an avid supporter of the local arts, we offer monthly displays by area artists and hand crafted edibles from local vendors. PLEASE NOTE - WE ARE A COFFEE AND TEA SHOP AND DO NOT SERVE ICE CREAM DESPITE PHOTOS THAT CUSTOMERS HAVE POSTED AND GOOGLES AI THAT INSISTS WE DO.

Location

Essex Coffee and Tea Company
51 Main St, Essex, CT
06426, United States

Hours

Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
Saturday7:00 AM - 5:00 PM
Sunday7:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.