LuAnn's Bakery & Cafe is located in Ellington, CT and specializes in Cupcakes, Cakes, Pies, Breakfast, Lunch, Take Out, Cookies, Catering, and more!
LuAnn’s Bakery & Cafe is located on Somers Road. Formerly housed on the Hoffman Family Farm in Ellington, our family’s Swiss and German ancestors have influenced our love of baking and our recipes for many generations, and we continue to love serving up homemade treats & specialties for each of our customers!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.