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McDonald's

3.6
(901 reviews)

Business Details

687 Main St, East Haven, CT
06512, United States
(203) 466-1289
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
687 Main St, East Haven, CT
06512, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 687 Main St in East Haven, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
901 reviews
5 stars
381
4 stars
168
3 stars
142
2 stars
67
1 star
143
  • BM
    Babii Meme
    Jul 3, 2026
    2.0
    I've had enough experiences at this McDonald's to say that customer service here really needs to improve. The wait times are consistently long, even when it doesn't seem overly busy. It often feels like customers are left waiting without any communication or urgency. The afternoon manager, Daniel, has come across as having an attitude toward both customers and employees during my visits. A manager should set the tone for the team, and that's not the impression I've gotten. In the mornings, Margarita has also been unfriendly and has come across as rude when interacting with customers, which doesn't make for a welcoming experience. I think the owner should take a closer look at who is placed in management roles and who is working the floor. Professionalism, consistency, reliability, and attendance should be priorities when deciding who leads a shift. Good leadership can make a huge difference in both employee morale and the customer experience. Another thing I've noticed is that having couples working the same shift seems to create unnecessary drama and distractions. Keeping personal relationships separate from work shifts could help maintain a more professional environment. Overall, this location has a lot of room for improvement. Better leadership, stronger customer service, and a more professional workplace would go a long way toward creating a better experience for both customers and employees.
  • MC
    Matt Colello
    Jun 26, 2026
    3.0
    Food is good when made properly. Takes a long time for ordering
  • AH
    Aiden Hopkins
    Jun 18, 2026
    2.0
    I just visited about an hour ago and unfortunately received the wrong order. When I called to address it, I was connected to someone who didn’t seem to understand me well and wasn’t really listening to my concern. The situation was frustrating and not handled well. Overall, my experience was disappointing and didn’t meet expectations.
  • RW
    Rob W
    Jun 16, 2026
    5.0
    The 2 young guys working the overnight shifts at the windows for the last few months or so have been a major improvement to customer experience clarity. When ordering expediting traffic and making this a worthy location.For eating at late night. I am routinely here on third shift. And these 2 guys routinely deliver exactly what I order and fix their errors instantly. They deserve raises owner, please appreciate these 2 guys. They are smashing it for your business.
  • NM
    Nathan Miller
    Jun 2, 2026
    2.0
    The biggest casualty of Covid was customer service. The person doesn't even say Hi, how are you? Its "are you using your mobile app?" If you go inside be prepared to wait. Staff walks buy and doesnt even acknowledge a patron is waiting. Food is way over priced, bathrooms are nasty. Management and staff could care less. Its a shame if I compare this McDonalds experience with the one I covet from the 80's and 90s. McDonalds do better!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in East Haven, CT?

McDonald's East Haven location is open 24 hours a day, 7 days a week, including drive-through and delivery services.

Can I order McDonald's food for delivery or pickup?

Yes, McDonald's in East Haven offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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