Briellies is a Gelato Cafe in New Haven county Connecticut. We specialize in artisanal gelato(store made ice cream), pastries, fruit salads, cholados, mangonadas, affogatos, ice cream cakes, tres leches cakes, and more . Our experienced staff will prioritize your needs and we deliver products that respect tradition while adding fun new flavors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.