Sonic Drive-In

Reviews

• JK

  Jermaine Koehler

  4 days ago
  1.0
  If you want a long wait for no reason and cold food, this is the Sonic for you.
• MH

  Morgan Huber

  Sep 5, 2026
  1.0
  We ordered on the app, parked in the stall for mobile orders as instructed, and put our stall number in the app. We waited for a long time and our food didn’t come, even well after the estimated time that it would be ready. We moved over to a stall where we could push the button to call in and they instructed us to come through the drive through instead. Totally understand you guys are likely short staffed, however it was slightly annoying since we’d already been waiting so long and the whole concept of sonic is ordering in the individual stalls. We went through the drive through and finally got our order. The food itself was okay although it was cold at this point, but the drinks were a major disappointment. My husband ordered a Diet Coke with REAL lime and ended up getting Diet Coke with lime syrup instead. A real lime tastes completely different from lime syrup so he was not happy with his drink. I ordered a diet dr. Pepper with real cherries. I even paid extra to get EXTRA cherries. I got ONE. ONE cherry. $1.20 for ONE cherry. I could literally go buy a whole jar of maraschino cherries at Walmart for like $3 and make my own drink. This was our first time going to sonic in probably a year and a good reminder to not go back.
• AA

  alexanderr

  Aug 31, 2026
  1.0
  20 mins for a shake and fries btw chat
• MC

  Mrs Colon

  Aug 17, 2026
  1.0
  Hopefully I don’t have an issue getting my refund after arriving at sonic at 11:30pm and the lights are off got nervous after placing an online order and having my money taken and being told by the gentleman outside who works there my order was placed last minute when my app said my order would be ready at 11:27pm sonic being open late nights and all says you stop taking orders at 11:45pm super inconvenient considering I just drove home from New Hampshire and that was my dinner also hate when people try to make it seem like something is your fault but it’s not because the business clearly states you’re open until 12am actually pretty pissed I didn’t place anything last minute you wanted to leave early and made me waste my time gas and money
• KM

  Kevin Middleton

  Aug 9, 2026
  1.0
  I ate here last year and that was my last time. The food was good, but the service was atrocious. Sat in the drive thru for 10 minutes at the window and nobody was there for the whole time to even take my order. Had to pull up to a stall to get an order in and then had to wait another 20 minutes for my food (a very small order too, only 2 wraps). I was the only customer there, so there was no line and no reason for any delays. I'm posting this review now because judging by the latest reviews, NOTHING has changed since my visit last year. It's disappointing because I would absolutely love to become a frequent visitor as long as I could get my food in a timely manner. I see the owner has supposedly been making comments replying to the poor reviews saying that they have been striving to improve things, but reality proves that hasn't been the case. Instead of making these comments, you really do need to just put in the effort to legitimately make changes to this location. One thing that could make a major difference is opening up the restaurant to in-store and sit-down orders. Ever since COVID hit the store has been drive-thru and stalls only. When I went last, it seems like there was only 1 person working the entire store. Rather than try to save on hiring less employees, hire a normal amount to staff the store so you are equipped to handle more customers, more orders, and get those orders out faster. I honestly don't know how to say it clearer, but some NEEDS to be done about this location. Everyone ordering should be in and out within 5 minutes, 10 minutes at most if the place is crowded. As it stands, I have ZERO reason to ever return and I have the feeling most customers feel the same. In Bristol you have McDonald's, Burger King, and Wendy's for burger-focused fast food and each of them handles so many more customers than this location does and despite the increase in customers, the turn around time is under 5 minutes whenever I order at any of these locations. Whoever is in charge of this location, please just fix things up, and if you don't know how, hire someone who does. We've all been waiting long enough.