Hop Häus Craft Eatery has a Comfortable atmosphere, quality service, farm to fork menu featuring gluten-free and vegetarian options, seasonal craft cocktail menu, and a rotating craft beer lineup that is set to WOW you! We are proud to be part of Berlin, and one of it’s top locally owned restaurants. We thank everyone in Berlin for the support. If you haven’t been to Hop Häus yet, it’s time to Hop in and try us out. Happy Hour 3-6pm Monday- Friday.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.