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McDonald's

3.0
(1,913 reviews)

Business Details

3994 E 120th, Thornton, CO
80233, United States
(303) 450-0428
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3994 E 120th, Thornton, CO
80233, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3994 E 120th in Thornton, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,913 reviews
5 stars
492
4 stars
326
3 stars
308
2 stars
194
1 star
593
  • VV
    vanessa valdez
    1 day ago
    1.0
    Go to this Mc ds the most because it's close but every single time weather u order ahead or in the drive thru u have to park to the side which is fine if they are making my food fresh but no I still get stale fries I ask for honey they give 3 ppl there order first then tell me they have none .....this Mc ds should be shut down the teenagers who work are rude n just dont care for customer satisfaction at all
  • EF
    E F
    3 days ago
    1.0
    We went through the drive thru late night on 4th of July. Maria the manager working that night didn't put in our BBQ sauce we requested with with our order. We asked for the sauce and also requested a 1 different sauce while she was handing us our food. Maria became very passive aggressive and refused to give us 1 more sauce. She said we had to pay for it which I agreed to do, but she said we would have to go through the line again!!! CRAZY request since it was very busy. Maria started to say some nasty things about us to the other manager working with her which I was able to understand because I also speak Spanish! Neither of them were helpful! It was not my fault she forgot our sauces in the 1st place for our 20 piece nuggets. One sauce got her so worked up, wish she put that much effort in her customer service! She definitely sucked.. How is she manager??
  • PP
    Pumplux
    Jun 29, 2026
    1.0
    Went and ordered breakfast with 4 sandwiches and 2 hash browns and did not get a sandwich after the dude at the window looked me dead in the eye and told me everything is in there🤣and trusting them I didn’t not care for my receipt and when I got home I realized it was missing so I called and sahi answered saying come back for the sandwich. (Already inconvenient at this point)so I go back and they tell me they can’t give me my original sandwich and I have to change it like if I messed up my order or either give me a refund because I did not have my receipt (pretty sure they can look for my order by the price in the system)but yet didn’t try to honestly bad management and customer service seems like that’s what this place is all about because they seem really good at it!!!
  • __
    _
    Jun 21, 2026
    1.0
    This review is based off my many drive-thru experiences in the morning for the past 5 years. Never go at 5AM-6AM when they start serving breakfast. The breakfast sandwiches are horrible and don't taste fresh at all. It seems they never clean their toaster because the muffins are always burnt and have black stuff on them that make it not edible. I had to spend time removing the burnt black stuff off the muffin just so I could eat the sandwich. Also there has also been egg shell in my Sausage Egg McMuffin many times which makes me just toss the whole sandwich in the trash. Breakfast here used to be good maybe 4 years ago when the manager Suzy was there in the mornings. Since she left, breakfast has never been the same. It's 1 of the few places open at 5am which is why I took the gamble soo many times coming here, but I'm going to stop. It's never improved throughout the years and if anything it is only getting worse. I would like to come here since it's close to my house, but with soo many bad experiences, I'm going to wait a year until I give it a try again. I'm tired of getting food here, only to get home and something is wrong with it. With how expensive it is now, there's no excuse to be getting low quality food. To the owner who is replying to reviews, no I won't be contacting you. Just fix this place! (Also, stop obsessing over drive-thru times and parking people when they order a few items! You may be parking me to wait for "fresh hash browns" but the sandwiches are still old and gross)
  • GE
    Gran E
    Jun 12, 2026
    1.0
    I went to the drive through. I was the only one ordering and the only one pulling up to the payment window. At the window I took about 5 seconds to roll the window down as I switched to the payment app on my phone. The extremely rude lady worker informed me that they only have 20 some odd seconds to get each person that pulls up past the window. Don't come here if your hoping to get polite service or real quality food. They just want you past the window and out of their way as quickly as possible. You'll most likely pay at least $10 plus if your ordering one of their "meals". If your hoping for a salad forget coming here. They no longer have anything on the menu for people who can't eat their hamburgers, fries and soda. The only plus side was the young man that handed me our food and drinks was friendly and said thank you.

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