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Brand Certified

Chipotle Mexican Grill

3.3
(1,471 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
951 E 120th Ave, Thornton, CO
80233, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 951 E 120th Ave in Thornton, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.3
1,471 reviews
5 stars
566
4 stars
248
3 stars
128
2 stars
126
1 star
403
  • AM
    Aly Miller
    4 days ago
    1.0
    Quite literally the worst customer service I have ever received. Not sure I’ve ever experienced someone yell and cuss about asking for more rice. Manager didn’t do anything about it besides laugh. Karma will get her. Insane.
  • JS
    Jeff Stallsworth
    Aug 23, 2026
    1.0
    Walk in at lunch time on Sunday, online orders only? What? Customer in front of me looked up from his phone and was like "yeah, it takes a little longer but it works". Screw that, I'm here, you don't want my money, guess you don't want my business...
  • TL
    Tara Lewis
    Aug 20, 2026
    1.0
    I kinda wondered if I had seen it all. But then I ordered a mobile order at this location and I did not receive my order until 40 minutes after my pickup time. I arrived at the store at my pickup time, checked in then waited for 40 minutes until the order was ready. I received no explanation for a 40 minute wait after the time that the order was supposed to be ready, no empathy, just a casual sorry and here's an extra 2oz of queso for your wait. Order was wrong, food was cold and portions were significantly smaller than normal. This place is understaffed and poorly managed. The staff do not care about you, about the food, about anything. I understand it gets busy, and the staff can't help that they're not trained well, but these people truly make you feel like you are nothing. Just read the other reviews, this place had had problems for a long time and Chipotles leadership clearly doesn't care to change it. Save your sanity and go to any other restaurant.
  • BC
    Brittney Cousin
    Aug 16, 2026
    1.0
    Pretty terrible service. Would benefit from a good manager , because right now a poor representation of Chipotle. The staff seemed to be rushing and did not take care how they put our food together. Juice everywhere. Taco spilled all out. They didn’t have brown rice and the fajitas I got weren’t cooked. We’re completely out of all the chipotle frescas. On top of that none of the staff was friendly. Several customers including ourselves had to ask them to slow down. The state of the restaurant was also very messy.
  • AN
    Andres Nuñez
    Aug 15, 2026
    1.0
    When i say take this review seriously, please trust me when I say DO NOT order or purchase any kind of service from this store. Hands down just disappointing how hard it is to work food service. Wasted my money, and my time. Thanks. 🤞🏽

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 30, 2026Yext Knowledge Graph
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