Sonic Drive-In

Reviews

• SJ

  Scott James

  Aug 26, 2026
  1.0
  Terrible service. Watching employees eat and smoke outside the store and not acknowledging that you have been waiting 40 mins for your food that you ordered online. I use to love going to sonic. I will not return.
• TM

  Tearra McCray

  Aug 25, 2026
  1.0
  I am writing this review to highlight a significant breakdown in Sonic’s customer service and escalation protocols. On August 9th, I had an unresolved issue involving the General Manager of this location. I contacted the corporate Customer Care line to file a formal report (Case #CCC11182115). Because my concern was directly regarding the manager's conduct, I explicitly requested that a District Manager or regional supervisor contact me so the matter could be handled objectively. The representative assured me this would be arranged. Instead, the complaint was routed directly back to the exact same General Manager I was reporting. When she called me, I respectfully reiterated my request to speak with upper management. She assured me she would escalate the message to her superior. As of August 25th, over two weeks later, I have received absolutely no communication from regional or corporate management. It is highly concerning that Sonic's customer care system lacks impartial oversight and that complaints regarding store management are simply sent back to the managers themselves. I hope Sonic reviews this case and implements a functional escalation process to properly address customer concerns in the future.
• JM

  Josh Martin

  Aug 4, 2026
  1.0
  I had three tots and not to many drinks out of shake only 4 drinks out of blast 21 dollars it's a burn I would of went back to let them know but had to go and drinks wasn't made right so I hope it's better with others
• JF

  Joshua Federico

  Jul 21, 2026
  1.0
  If you want waste time this place is for you. One person ahead of us and we waited 15 min to just to order and customer service was awful. I like sonic over other fast food restaurants but this location is the worst. This is not a one time experience ( I have gave them multiple chances over the last two years). Will never return.
• JM

  Jen Matousek

  Jul 19, 2026
  1.0
  Can’t rate the food because we didn’t get that far. We walked up to the patio to order, pushed the button, and were rudely met with “we don’t allow dogs on the patio and it’s going to be 10-15 minutes for food”. Um, ok. There’s no sign posted that says dogs aren’t allowed on the patio. Also, there was 1 car in the drive thru and 2 others parked in stalls. 10-15 minutes for food? We packed up our unwanted service and left. If I could give this location negative stars, I would in a heartbeat.